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Salesforce ED-Con-101 Exam Syllabus Topics:

Salesforce Certified Education Cloud Consultant Sample Questions:

1. The Dean of the Business school has a dashboard that displays the application yield by program, geographic distribution of applicants, and recruitment pipeline. The Dean wants the same reports for program directors. Sharing settings have been configured so program directors can only see recruitment and application information for their own program.
How can the consultant meet the business requirement?

A) Add a dashboard filter to the Dean's dashboard and save it to All Folders.
B) Set View Dashboard As to the dashboard viewer and share it with program directors.
C) Check the Let Dashboard Viewers Choose Whom They View the Dashboard As on the Dean's dashboard.
D) Set View Dashboard As to the Dean and share it with program directors.

2. Advisors at a university send follow-up emails to each of then assigned students. The advisors want to use Student Success Hub to enable this process.
Which solution should a consultant implement?

A) Queue Management
B) Mass Actions
C) Alerts

3. A university completed its first implementation of Salesforce. The university wants to deliver additional functionality in smaller units through an iterative process. New functions will be enhanced and refined based on feedback.
Which approach should the consultant recommend?

A) Agile
B) Waterfall
C) Work Breakdown Structure

4. A university plans to use Salesforce to manage its recruitment and admissions process. A prospective student goes through four maturation stages: Suspects, Prospects, Applicants, and Matriculated. IDs are assigned by the Student Information System (SIS) at the Applicant stage.
Salesforce is the system of record in which two stages?
Choose 2 answers

A) Prospect
B) Applicant
C) Matriculated
D) Suspect

5. A university Advancement office uses the Education data Architecture (EDA).
Which EDA functionality should the Advancement office use to track historical data for targeted outreach and donation opportunities?

A) Relationship
B) Affiliation
C) Attribute

Solutions: