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Salesforce Certified Slack Consultant Sample Questions:

1. What is one possible reason a client would pursue a grid migration?

A) To migrate one grid instance into another grid instance
B) To be able to use Slack Connect with external organizations
C) To enable a common set of policies & settings for all workspaces in a grid
D) To enable Slack workflows and integrations

2. You are working with your client to design and tailor curriculum for their upcoming Admin Essentials training. In order to ensure that the training adequately prepares Admins to support users across the company, you want to confirm which permissions are enabled for Workspace Owners and Admins.
Which two project deliverables should you review to find this information?

A) Policies & settings documentation
B) Roles and responsibilities matrix
C) Statement of work (SOW)
D) Communications plan
E) Grid Orientation curriculum

3. An attendee at one of your training sessions wants to learn more about using Slack. They don't have a specific topic in mind and want to learn more about the tool at their own pace.
What do you recommend to this attendee?

A) Contact a Slack Admin.
B) Reach out to the help desk.
C) Take the Slack Admin Certification Prep Course.
D) Check out the resources in the Slack Help Center.

4. Your client wants to provide periodic updates to their employees via Slack channels to decrease the number of emails and mandatory meetings. However, the client is concerned that some employees may miss the updates.
What type of channel would best address this concern?

A) Org-wide default channel, optional
B) Org-wide default channel, required
C) Org-wide channel, required
D) Multi-workspace public channel

5. Your client is migrating to Enterprise Grid and is looking for guidance on how to manage guest users that will need to retain the same level of access to Slack post-migration.
What should you suggest?

A) Enable the option to bypass SSO for guests.
B) Collaborate with guests via a Slack Connect channel.
C) Convert guests to multi-channel guests.
D) Convert guests to full members.

Solutions: