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Last Updated: Sep 11, 2026
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Salesforce ED-Con-101 Exam Syllabus Topics:
| Section | Weight | Objectives |
|---|---|---|
| Topic 1: Analytics and Reporting | 7% | - Reports, dashboards, and analytics for education - Leverage Salesforce reporting features |
| Topic 2: Implementation Strategies and Best Practices | 18% | - Project lifecycle: plan, gather requirements, design, build, test, deploy, optimize - Configuration vs customization - Change management and adoption |
| Topic 3: Integration and Data Management | 16% | - Integration methods and tools - Data quality, deduplication, governance - External systems and third-party apps |
| Topic 4: Domain Expertise | 18% | - Recruitment, admissions, student experience, advancement, alumni relations - Education industry processes and needs - Education Cloud capabilities and use cases |
| Topic 5: Solution Design | 19% | - Design scalable, maintainable solutions - Security, sharing, and access design - Account and contact models for education |
| Topic 6: Education Data Architecture (EDA) | 22% | - Relationships, data integrity, extending EDA - Data migration and integration considerations - EDA data model, standard and custom objects |
Salesforce Certified Education Cloud Consultant Sample Questions:
The Advancement office plans to use Salesforce and Marketing Cloud to engage its alumni, donors, and university supporters. The marketing staff and advancement officers want to retain all contact data and email activity, including Individual Email Result (IER) dat a. The system admins and CRM team want to avoid unnecessary data storage.
Which data management strategy should the consultant consider?
- A. Move old data out of the CRM into a data warehouse.
- B. Use Data Studio to process old data.
- C. Create a Force.com Query Plan for old data.
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The Advancement team at a large university needs a solution for digitization volunteer events. Currently, the team manages volunteer opportunities and shift sign-ups using multiple spreadsheets.
Which solution should a consultant recommend?
- A. A third-party app
- B. Event Monitoring
- C. Process Builder
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How should a consultant prepare for a successful Education Cloud discovery session with an institution?
- A. Create an Education Cloud storyboard.
- B. Build the institution's technology roadmap.
- C. List the current challenges in education.
- D. Review the institution's strategic plan.
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An institution is experiencing record locking and sharing performance issues in a Salesforce org with the Education Data Architecture (EDA). A consultant notices there are more than 10,000 child records associated to a single parent record.
Which object should the consultant review first?
- A. Relationships
- B. Affiliations
- C. Accounts
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A university's IT department uses a version control-based process for its system development and enhancement. The department wants to test the new features the consultant has configured in a dedicated, short term Salesforce environment.
What should the consultant use to meet the requirement?
- A. Full sandbox
- B. Scratch org
- C. Developer Edition org
- D. Partial Copy sandbox
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