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HP HP2-B120 Exam Overview:
| Certification Vendor: | HP |
| Exam Name: | Selling HP EMEA cMPS |
| Exam Number: | HP2-B120 |
| Available Languages: | English |
| Real Exam Qty: | 50 |
| Related Certifications: | HP Sales Certified |
| Exam Format: | Multiple Choice, Web-based Proctored |
| Exam Duration: | 70 minutes |
| Passing Score: | 70% |
| Exam Price: | Approx. $80 - $100 USD |
| Certificate Validity Period: | Typically 2-3 years |
| Recommended Training: | The Value of the HP Printing System (00945422) HP Channel MPS Program Training |
| Exam Registration: | HPE Certification Portal Pearson VUE HP Registration |
| Sample Questions: | HP HP2-B120 Sample Questions |
| Exam Way: | Proctored via Pearson VUE: Online or Onsite at authorized test centers |
| Pre Condition: | Active HP Partner status recommended; no mandatory prerequisite exam |
| Official Syllabus URL: | https://certification-learning.hpe.com/ |
HP HP2-B120 Exam Syllabus Topics:
| Section | Weight | Objectives |
|---|---|---|
| Topic 1: Partner Status, Contractual Cartridges and Contract Upload | 11% | - Contractual cartridge definition and usage - Partner qualification and status - ICPP contract upload process |
| Topic 2: The Value of the Printing System | 29% | - HP printing system architecture - Selling and presenting the solution - Value proposition and customer benefits |
| Topic 3: Audit and Control | 4% | - Reporting and control procedures - Contract compliance and auditing |
| Topic 4: HP Channel MPS Program and cMPS Discounts | 32% | - Contract terms and conditions - Discount structures and margins - cMPS program rules and eligibility |
| Topic 5: Market Dynamics and HP Channel/Partner MPS Offering | 12% | - HP channel partner program structure - EMEA MPS market overview - Positioning cMPS vs other MPS models |
| Topic 6: Cost Per Page and HP cMPS Pricing Tool | 12% | - Using the official cMPS pricing tool - Base + Click and Level Pay models - Cost per page calculation models |
HP Selling HP EMEA cMPS Sample Questions:
1. Under which conditions does HP Support Channel Managed Print Services install base deals?
A) There are no restrictions on the minimum percentage of new hardware in a contract.
B) An HP customer agrees to replace the existing install based with new HP printers until the end of the contract
C) An HP partner agrees to report supplies shipment data bi-monthly to the HP Smart Portal.
D) All new contracts must include at least 50% new hardware.
2. Which statement best describes the usage of the pricing tool in the Channel Managed Print Services program?
A) The HP partner must use the pricing tool for contract calculation.
B) Use of the pricing tool is mandatory for the first three deals in a month
C) The HP partner can choose whether or not to adopt the tool.
D) Pricing tool results must be checked by the HP Partner Account Manager before presenting them to the customer
3. What are the partner benefits of being in the cMPS program? (Select two.)
A) Better understanding the assessment phase, installation, configuration, and page counter collection of HP machines
B) Ability to download printer drivers
C) HP Pricing support for hardware, services, and supplies
D) End-to-end customer engagement
E) Ability to speak with HP support engineers about printer problems
4. Who can benefit from the HP Care Pack value proposition?
A) Distributor
B) Only the customer, because it is a customer product
C) HP
D) The customer and Channel Managed Print Services partner
5. Which statement is true regarding a "base plus click" pricing model?
A) It is not recommended to track pages printed by device.
B) It is mandatory to track the pages printed by device.
C) It is not mandatory to track pages printed by device.
D) It is recommended to track pages printed by device.
Solutions:
| Question # 1 Answer: C | Question # 2 Answer: A | Question # 3 Answer: B,D | Question # 4 Answer: A | Question # 5 Answer: D |
By Josephine
