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SAP C_C4H410_01 Exam Overview:
| Certification Vendor: | SAP |
| Exam Name: | SAP Certified Application Associate - SAP Sales Cloud 1911 |
| Exam Number: | C_C4H410_01 |
| Certificate Validity Period: | No fixed expiration; subject to SAP certification 'Stay Current' policy and product release updates |
| Related Certifications: | SAP Certified Application Associate - SAP Sales Cloud SAP Customer Experience Certifications |
| Exam Format: | Multiple choice, Multiple response |
| Passing Score: | 65% |
| Exam Duration: | 180 minutes |
| Exam Price: | USD 550 (may vary by region) |
| Available Languages: | English |
| Real Exam Qty: | 80 |
| Recommended Training: | SAP Sales Cloud Overview Training SAP Learning Journey - SAP Sales Cloud |
| Exam Registration: | Exam Detail Page (C_C4H410_01) SAP Training Certification Portal |
| Sample Questions: | SAP C_C4H410_01 Sample Questions |
| Exam Way: | Online proctored or authorized test center |
| Pre Condition: | No mandatory prerequisites, but SAP recommends basic knowledge of CRM and SAP Sales Cloud fundamentals |
| Official Syllabus URL: | https://training.sap.com/certification/c_c4h410_01-sap-certified-application-associate-sap-sales-cloud-1911-g/ |
SAP C_C4H410_01 Exam Syllabus Topics:
| Section | Objectives |
|---|---|
| Topic 1: Analytics and Reporting | - Sales reporting and dashboards - Key performance indicators |
| Topic 2: SAP Sales Cloud Overview | - Key business processes in SAP Sales Cloud - System architecture and positioning |
| Topic 3: Integration and Data Exchange | - Integration with SAP ERP / S/4HANA - Data migration concepts |
| Topic 4: Opportunity and Sales Management | - Lead to opportunity lifecycle - Forecasting and pipeline management |
| Topic 5: Master Data Management | - Product and pricing basics - Account and contact management |
| Topic 6: Configuration and Extensibility | - Business configuration - UI adaptation and extensions |
SAP Certified Application Associate - SAP Sales Cloud 1911 Sample Questions:
1. Which elements can you define during fine tuning?
There are 2 correct answers to this question.
Response:
A) Routing rules
B) Sales territory hierarchy level
C) Sales Assistant
D) Account hierarchy
2. Which follow-up documents can you create after a visit?
There are 3 correct answers to this question.
Response:
A) Sales quote
B) Visit planner
C) Opportunity
D) Service ticket
E) Contract
3. Which of the following activities do you perform when you create an interactive dashboard?
There are 3 correct answers to this question.
Response:
A) Define key figure exceptions.
B) Select data sources.
C) Define chart interaction.
D) Define access by business role.
E) Select report variants.
4. What you can use to map the complex organizational structure of a large account in SAP Hybris Cloud for Customer?
Please choose the correct answer.
Response:
A) Organizational Structure
B) Account Hierarchy
C) Product Hierarchy
D) Territory Hierarchy
5. When do you implement the Approval process in SAP Hybris Cloud for Customer?
There are 3 correct answers to this question.
Response:
A) You want different reviewers for a business object based on different conditions.
B) You want to define multiple review processes for the same business object.
C) You want to define multiple review steps for the same business object.
D) You want the direct approver of a business object to be the reporting line manager.
E) You want another user to review a business object before it can be processed further.
Solutions:
| Question # 1 Answer: B,C | Question # 2 Answer: A,C,D | Question # 3 Answer: C,D,E | Question # 4 Answer: B | Question # 5 Answer: A,C,E |
By Kent
