SAP C-C4C12-1811 Exam Overview:
| Certification Vendor: | SAP |
| Exam Name: | SAP Certified Application Associate - SAP Sales Cloud 1811 |
| Exam Number: | C_C4C12_1811 |
| Real Exam Qty: | 106 |
| Available Languages: | English |
| Exam Format: | Multiple choice, Multiple response |
| Related Certifications: | SAP Certified Application Associate - SAP Service Cloud 1811 SAP Certified Integration Associate - SAP Cloud for Customer |
| Sample Questions: | SAP C-C4C12-1811 Sample Questions |
SAP C-C4C12-1811 Exam Syllabus Topics:
| Section | Objectives |
|---|---|
| Topic 1: Configuration and Administration | - User privileges and business roles - Understand various configuration options for sales processes |
| Topic 2: Sales Cloud Fundamentals | - Describe the functionalities and benefits of the SAP Sales Cloud solution - Explain key sales processes, lead and opportunity management - Sales process integration concepts |
| Topic 3: Integration and Reporting | - Integration of SAP Sales Cloud with other SAP applications - Reporting options and solution monitoring |
SAP Certified Application Associate - SAP Sales Cloud 1811 Sample Questions:
1. Which of the following functional areas come with SAP Sales Cloud? Choose the correct answers.
A) Opportunity Management
B) Visit Management and execution
C) Lead management
D) Groupware Integration
E) Ticket Management
2. You can upload a cloud data source both manually and using web services. Determine whether this statement is true or false.
A) False
B) True
3. Which of the following items can you configure in the Sales Assistant tool in SAP Hybris Cloud for Customer? (3 correct answers)
A) Task
B) Phone calls
C) Appointment
D) Visit
E) Service request
4. In which party types are Territory Alignment rules used to realign territories? (2 correct answers)
A) Accounts
B) Competitors
C) Sales units
D) Employees
5. What is the difference between a business user and an employee? (2 correct answers)
A) Business users can be assigned access rights and business roles
B) Business users can be created using the data migration template
C) Employees can be assigned access rights and business roles
D) Employees need to be assigned directly to the organizational structure
Solutions:
| Question # 1 Answer: A,B,C,D | Question # 2 Answer: B | Question # 3 Answer: A,B,D | Question # 4 Answer: A,C | Question # 5 Answer: A,D |
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