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Avaya 3001 Exam Overview:
| Certification Vendor: | Avaya |
| Exam Name: | Avaya IP Office Configuration and Maintenance Exam |
| Exam Number: | 3001 |
| Related Certifications: | Avaya Certified Support Specialist (ACSS) - IP Office |
| Available Languages: | English |
| Sample Questions: | Avaya 3001 Sample Questions |
| Exam Way: | Authorized testing through Avaya certification program (onsite at authorized testing centers or authorized delivery methods applicable at the time of exam availability). |
| Pre Condition: | Typically intended for candidates with knowledge and hands-on experience deploying and maintaining Avaya IP Office solutions. Official prerequisite exams are not publicly specified for this legacy exam. |
| Official Syllabus URL: | https://www.avaya-learning.com/ |
Avaya 3001 Exam Syllabus Topics:
| Section | Objectives |
|---|---|
| IP Office Architecture and Components | - IP Office system architecture
|
| Maintenance and Troubleshooting | - System support
|
| Security and Administration | - Administrative management
|
| System Installation and Initial Configuration | - Platform deployment
|
| Voice Applications and Connectivity | - Communication services
|
| User and Telephony Configuration | - Endpoint configuration
|
Avaya IP Office Configuration and Maintenance Sample Questions:
1. Which item must be completed for an IP Office user to be counted in CCR as an agent?
A) CCR Agent Must be checked on the user's Supervisor tab.
B) User must be a member of a hunt group.
C) force Account Code must be checked on the user's Supervisor tab.
D) User must be defined as an agent in one-X Portal.
2. A customer want to take advantage of the VPN software integrated into IP Phones without replacing all of their IP Phones. Which model of IP Phones can be converted to VPN Phones with a .bin file upgrade?
A) 4612
B) 4602
C) 4620
D) 1616
3. Where can additional IP Office Service User logins be setup?
A) the IP Office Manager Security Settings
B) the IP Office System Monitor Application
C) the IP Office Manager Network Configuration
D) the IP Office Softphone Application
4. Which two statements describe what is required to setup a Small Community Network (SCN) consisting of lour IP500v2 control units? (Choose two.)
A) The underlying network must be configured as a flat layer 2 subnet.
B) The user and group names on each system must be unique.
C) The extension, user, and group numbering on each system must be unique.
D) Combo Cards are required in all systems.
E) The total number of users within the Small Community Network must not exceed 250.
5. A customer is installing ContactStore 7.8 on a separate Windows server from the VoiceMail Pro Server. What must be set in the servers so that the recordings move from the voicemail server to the ContactStore server?
A) VoiceMail Pro must be part of the domain.
B) The registry key string containing the name of the share.
C) The Workgroup name must be in each server.
D) IP Office must be in a SCN.
Solutions:
| Question # 1 Answer: A | Question # 2 Answer: C | Question # 3 Answer: A | Question # 4 Answer: B,C | Question # 5 Answer: B |
By Max
