Avaya 33140X Exam Overview:
| Certification Vendor: | Avaya |
|---|---|
| Exam Name: | Avaya Experience Portal with POM Support Certified Exam |
| Exam Number: | 33140X |
| Available Languages: | English |
| Passing Score: | 66% |
| Exam Price: | $125 USD |
| Exam Duration: | 90 minutes |
| Certificate Validity Period: | 2 years |
| Real Exam Qty: | 61 |
| Related Certifications: | Avaya Aura Experience Portal with POM Implementation and Maintenance (3314) |
| Exam Format: | Drag and drop, Multiple choice, Scenario-based |
| Recommended Training: | Avaya Experience Portal Implementation and Maintenance |
| Exam Registration: | Pearson VUE Avaya Learning Services |
| Sample Questions: | Avaya 33140X Sample Questions |
| Exam Way: | Online proctored or at authorized testing centers |
| Pre Condition: | Recommended: hands-on experience with Avaya Experience Portal and Proactive Outreach Manager; completion of related training courses |
| Official Syllabus URL: | https://www.avaya-learning.com/lms/#/training/catalog/offering/22054 |
Avaya 33140X Exam Syllabus Topics:
| Section | Weight | Objectives |
|---|---|---|
| Maintenance and Operations | 20% | - Monitoring, reporting and performance management - System updates, patches and upgrades - Backup and restore procedures |
| Troubleshooting and Support | 20% | - Diagnostic tools, logs and monitoring utilities - Problem isolation and resolution - Troubleshooting common issues |
| Configuration and Administration | 22% | - Email, SMS and multimedia integration - User account and access management - POM campaign setup and management - Call flow design and routing configuration - System configuration and settings |
| Solution Architecture and Licensing | 20% | - Licensing requirements and feature capacities - Deployment models, zones and system components - Avaya Experience Portal (AEP) and POM architecture overview |
| Installation and Deployment | 18% | - Installing AEP and POM components - Installation prerequisites and requirements - High availability and database installation |
Avaya Experience Portal with POM Support Certified Sample Questions:
What role does the Avaya Meetings Server play in facilitating communications for Team Engagement (TE)?
Response:
- A. Provides a platform for video conferencing
- B. Manages user authentication and access controls
- C. Stores data for analytics and reporting
- D. Hosts the database for client information
Correct Answer: A 🗳️
Which factor is most important when scheduling regular maintenance for the AEP system?
Response:
- A. The availability of external vendors
- B. The local time at the company headquarters
- C. The system usage patterns
- D. The preferences of the IT staff
Correct Answer: C 🗳️
How can the configuration of an Avaya Meetings Server component be verified effectively?
Response:
- A. By checking the physical server connections
- B. Through the management console interface
- C. By performing a system reboot
- D. Using external network testing tools
Correct Answer: B 🗳️
What key component does POM utilize to ensure high availability and disaster recovery?
Response:
- A. Distributed management nodes
- B. Load balancers
- C. Redundant data centers
- D. Offline storage systems
Correct Answer: C 🗳️
What should be prioritized when defining access levels during the setup of user accounts on the EPM web interface?
Response:
- A. The specific needs of the user,s role
- B. The preference of the user
- C. The technical skills of the user
- D. The seniority of the user within the company
Correct Answer: A 🗳️
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