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Microsoft 74-338 Exam Syllabus Topics:
| Section | Objectives |
|---|---|
| Topic 1: Lync Server 2013 Architecture and Core Components | - Infrastructure dependencies
|
| Topic 2: Federation, Mobility, and External Access | - External access and mobility
|
| Topic 3: Installation, Configuration, and Deployment | - Initial deployment tasks
|
| Topic 4: Monitoring, Troubleshooting, and Maintenance | - Monitoring tools and logs
|
| Topic 5: Voice, Video, and Conferencing | - Audio/Video and conferencing
|
Microsoft Lync 2013 Depth Support Engineer Sample Questions:
You support a customer whose Microsoft Lync Server 2013 Enterprise Pool is configured with Enterprise Voice and Dial-in Conferencing. All client computers run Windows 7 or Windows 8. Many users dial in to conferences and share Microsoft PowerPoint presentations. The server that hosts the conferencing pool is experiencing technical difficulties that are causing conferences to fail. You create a new Lync server and migrate users to this pool. You need to ensure that dial-in conference Uniform Resource Identifier (URI) addresses are maintained. Which cmdlet should you run?
- A. Export-CsConferenceDirectory
- B. Import-CsLegacyConferenceDirectory
- C. Move-CsConferenceDirectory
- D. Update-CsConferenceDirectory
Correct Answer: C 🗳️
You support Microsoft Lync Server 2013 Enterprise servers in your customer's organization. All client computers run Windows 7 or Windows 8. You configure dial-in conferencing. Users are dispersed in several locations. Users report that they cannot use dial-in conferencing for their conferences. You run the Get-CsDialPlan cmdlet and receive the output shown in the following exhibit. (Click the Exhibit button.)
You need to ensure that users can join conferences by using dial-in conferencing. What should you do?
- A. Associate a trunk route with a dial-in conferencing region.
- B. Associate a dial-in conferencing access number with a dial-in conferencing region.
- C. Associate a public switched telephone network (PSTN) usage record with a dial-in conferencing region.
- D. Create a user dial plan and associate the user dial plan with a dial-in conferencing access number.
Correct Answer: B 🗳️
You support a customer whose Microsoft Lync Server 2013 environment consists of:
-A single Lync Server 2013 Standard Edition pool that is located in a main office, and
-Four branch offices that are connected by a 3MB dedicated wide area network (WAN) link, each of which has 100 users.
Users in the branch offices report poor quality audio during conferences that are hosted on Lync. The client has taken the following steps:
-Implement Quality of Service (QoS) and Call Admission Control (CAC).
-Provision policy-based QoS for your Lync media traffic.
-Enable CAC from the Lync Server 2013 Control Panel.
-Define the main office and each branch office as a site and associate its subnets.
-Poor audio quality persists.
You ask your customer to provide the output of running the Get-CsNetworkSite
cmdlet. The relevant portion of the results includes:
You need to improve the audio quality in your environment. What should you do?
- A. Create a region route to route network traffic between the Lync network sites that you created.
- B. Create a bandwidth policy profile with an Audio Session Limit of 40 Kbps and an Audio Limit of 1 MB and assign the profile to each branch site.
- C. Create a bandwidth policy profile with an Audio Session Limit of 40 Kbps and an Audio Limit of 3 MB and assign the profile to each branch site.
- D. Create a bandwidth policy profile with an Audio Session Limit of 40 Kbps and assign the profile to the central site.
Correct Answer: B 🗳️
You plan to deploy Microsoft Lync Server 2013 Enterprise with a side-by-side upgrade from Microsoft Lync Server 2010. You update the schemas, forest, and domain successfully. The Lync Server 2013 topology builder is now providing topology builder functionality for both Lync Server 2010 and Lync Server 2013 environment. The Central Management Store master is on the Lync Server 2010 pool. You recently deployed
a Lync Server 2013 Edge Server, and all Lync services have been running. On Lync Server Management Shell at CMS master, you execute the Get- CsManagementStoreReplicationStatus command. You discover that the Edge Server displays the value False in the UpToDate field, and the LastStatusReport field shows no date. You need to determine the cause of the replication error. What should you do?
- A. Start OCSLogger on the Lync Server 2010 Front End Server and select the following components: XDS_Master_Replicator XDS_File_Transfer_Agent XDS_Replica_Replicator
- B. Start OCSLogger on the Lync Server 2013 Edge Server and select the following components: S4 SIPStack component
- C. Start OCSLogger on the Lync Server 2010 Front End Server and select the following components: ServerTransportAdapter Dlx
- D. Start ClsController.exe on the Lync Server 2013 Front End Server and specify the UserReplicator scenario.
Correct Answer: A 🗳️
DRAG DROP
You are helping your customer perform a side-by-side migration from Microsoft Lync Server 2010 to Microsoft Lync Server 2013 Your customer's Lync environment currently includes the following:
-Lync Server 2010 Pool with two Enterprise Edition Front End servers
-Lync Server 2010 Mediation Server pool with one Mediation Server
-Lync Server 2010 Edge pool with one Edge Server
-Lync Server 2010 Audio/Video (A/V) pool with two A/V Servers
-Lync Server 2010 Monitoring and Archiving Server
-Lync Server 2013 Pool with three Enterprise Edition Front End servers and collocated Mediation Server pool
-Lync Server 2013 Persistent Chat server pool with two servers
-Lync Server 2013 Edge Server pool with two servers
-Two Session Initiation Protocol (SIP) trunks connected to Lync Server 2010 Mediation Server
-Two SIP trunks connected to Lync Server 2013 Front End Pool Mediation server pool Your customer moves a batch of users to Lync Server 2013. One user reports that when she escalates the IM conversation to an Audio/ Video conference with her colleague who is on Lync Server 2010, audio and video quality become choppy. She also reports that the bars change from green to orange to red. Users who are on Lync Server 2010 do not report any problems with audio or video quality. The Lync Server 2013 user reports that after a few minutes, everything starts working fine.You discover that the Lync 2013 user is using a home Wi-Fi connection. You start a Lync 2010 client on a test computer and sign in with a Lync Server 2010 test user account. You start a Lync 2013 client on a second test computer and sign in with a Lync Server 2013 test user account. You re-create the problem by using two test user accounts and collect the following information:
-log file from each client
-Lync events from each client
-log files from both Front End Server pools
-Lync Server event from Lync Server 2013 pool
-Network Monitor data on Edge Server
-Network Monitor data on the test computer that has Lync 2013 You need to analyze the logs and packet data to diagnose the problem. Which three steps should you perform in sequence? (To answer, move the appropriate three actions from the list of actions to the answer area and arrange them in the correct order.)
Correct Answer:
Explanation:
Box 1: Open the Lync 2010 client log file by using Snooper.
Box 2: Locate the test call
Box 3: Review the RTP packets from the Network Trace Log (PCAP) file.
Note:
*To capture, analyze, and diagnose poor quality audio, do the following:
*Lync has been designed to work without QoS but Lync Administrators can choose to enable both Lync endpoints as well as servers to mark Differentiated Services Code Point (DSCP) values on audio and video packets. This ensures that audio/video packets get prioritized on a network that is enabled for Differentiated Services (DiffServ).
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