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| Section | Objectives |
|---|---|
| High Availability and Disaster Recovery | - Redundancy configuration
|
| Configure Enterprise Voice and PSTN Connectivity | - Voice infrastructure configuration
|
| Plan and Design Lync Server 2013 Infrastructure | - High-level architecture design
|
| Configure Conferencing and Collaboration | - Meeting and conferencing services
|
| Deploy and Configure Lync Server 2013 | - Core deployment tasks
|
| Manage Monitoring, Maintenance, and Troubleshooting | - Monitoring and diagnostics
|
You have a Lync Server 2013 Infrastructure.
You need to recommend which Tools must be used to gather
information to troubleshoot issues related to the following:
Routing Calls between Internal Users
Routing Outbound Calls handled by Lync Server 2013
Which tool should you recommend?
To answer, drag the appropriate tool to the correct location in the answer area.
Each tool may be used once, more than once, or not at all.
Additionally, you may need to drag the split bar between panes or scroll to view content.
Select and Place:
Correct Answer:

Explanation/Reference: Reference: Overview of the Centralized Logging Service
http://technet.microsoft.com/en-us/library/jj688145.aspx
Overview of the Centralized Logging Service
The Centralized Logging Service is designed to provide a means for controlled collection of data-with a broad or narrow scope. You can collect data from all servers in the deployment concurrently, define specific elements to trace, set trace flags and return search results from a single computer or an aggregation of all data from all servers. The Centralized Logging Service runs on all servers in your deployment. The architecture of the Centralized Logging Service is comprised of the following agents and services:
Centralized Logging Service Agent ClsAgent.exe is the service executable that communicates with the controller and receives the commands that the controller is issued by the administrator. The agent is run as a service on each Lync Server computer. When the agent receives a command, it executes the command, sends messages to the defined components for tracing, and writes the trace logs to disk. It also reads the trace logs for its computer and sends the trace data back to the controller when requested. The ClsAgent listens for commands on the following ports: TCP 50001, TCP 50002, and TCP 50003.
Centralized Logging Service Controller ClsControllerLib.dll is the command execution engine for the Lync Server Management Shell and for ClsController.exe. CLSControllerLib.dll sends Start, Stop, Flush, and Search commands to the ClsAgent. When search commands are sent, the resulting logs are returned to the ClsControllerLib.dll and aggregated. The controller is responsible for sending commands to the agent, receiving the status of those commands and managing the search log file data as it is returned from all agents on any computer in the search scope, and aggregating the log data into a meaningful and ordered output set. The information in the following topics is focused on using the Lync Server Management Shell. ClsController.exe is limited to a subset of the features and functions that are available in the Lync Server Management Shell. Help for ClsController.exe is available at the command line by typing ClsController in the default directory C:\Program Files\Common Files\Microsoft Lync Server 2013\ClsAgent.
You issue commands using the Windows Server command-line interface or using the Lync Server
Management Shell. The commands are executed on the computer you are logged in to and sent to the ClsAgent locally or to the other computers and pools in your deployment.
ClsAgent maintains an index file of all .CACHE files that it has on the local machine. ClsAgent allocates them so that they are evenly distributed across volumes defined by the option CacheFileLocalFolders, never consuming more than 80% of each volume (that is, the local cache location and the percentage is configurable using the Set-CsClsConfiguration cmdlet). ClsAgent is also responsible for aging old cached event trace log (.etl) files off the local machine. After two weeks (that is, the timeframe is configurable using the Set-CsClsConfiguration cmdlet) these files are copied to a file share and deleted from the local computer. For details, see Set-CsClsConfiguration. When a search request is received, the search criteria is used to select the set of cached .etl files to perform the search based on the values in the index maintained by the agent.
Note:
Files that are moved to the file share from the local computer can be searched by ClsAgent. Once ClsAgent moves the files to the file share, the aging and removal of files is not maintained by ClsAgent. You should define an administrative task to monitor the size of the files in the file share and delete them or archive them.
The resulting log files can be read and analyzed using a variety of tools, including Snooper.exe and any tool that can read a text file, such as Notepad.exe. Snooper.exe is part of the Lync Server 2013 Debug Tools and is available as a Web download from http://go.microsoft.com/fwlink/?LinkId=285257.
Like OCSLogger, the Centralized Logging Service has several components to trace against, and provides options to select flags, such as TF_COMPONENT and TF_DIAG. Centralized Logging Service also retains the logging level options of OCSLogger.
The most important advantage to using the Lync Server Management Shell over the command-line ClsController is that you can configure and define new scenarios using selected providers that target the problem space, custom flags, and logging levels. The scenarios available to ClsController are limited to those that are defined for the executable.
In previous versions, OCSLogger.exe was provided to enable administrators and support personnel to collect trace files from computers in the deployment. OCSLogger, for all of its strengths, had a shortcoming. You could only collect logs on one computer at a given time. You could log on to multiple computers by using separate copies of OCSLogger, but you ended up with multiple logs and no easy way to aggregate the results.
When a user requests a log search, the ClsController determines which machines to send the request to (that is, based on the scenarios selected). It also determines whether the search needs to be sent to the file share where the saved .etl files are located. When the search results are returned to the ClsController, the controller merges the results into a single time-ordered result set that is presented to the user. Users can save the search results to their local machine for further analysis.
When you start a logging session, you specify scenarios that are relative to the problem that you are trying to resolve. You can have two scenarios running at any time. One of these two scenarios should be the AlwaysOn scenario. As the name implies, it should always be running in your deployment, collecting information on all computers, pools, and components.
Important:
By default, the AlwaysOn scenario is not running in your deployment. You must explicitly start the scenario. Once started, it will continue to run until explicitly stopped, and the running state will persist through reboots of the computers. For details on starting and stopping scenarios, see Using Start for the Centralized Logging Service to Capture Logs and Using Stop for the Centralized Logging Service.
When a problem occurs, start a second scenario that relates to the problem reported. Reproduce the problem, and stop the logging for the second scenario. Begin your log searches relative to the problem reported. The aggregated collection of logs produces a log file that contains trace messages from all computers in your site or global scope of your deployment. If the search returns more data than you can feasibly analyze (typically known as a signal-to-noise ratio, where the noise is too high), you run another search with narrower parameters. At this point, you can begin to notice patterns that show up and can help you get a clearer focus on the problem. Ultimately, after you perform a couple of refined searches you can find data that is relevant to the problem and figure out the root cause.
Tip:
When presented with a problem scenario in Lync Server, start by asking yourself "What do I already know
about the problem?" If you quantify the problem boundaries, you can eliminate a large part of the
operational entities in Lync Server.
Consider an example scenario where you know that users are not getting current results when looking for a
contact. There is no point in looking for problems in the media components, Enterprise Voice, conferencing,
and a number of other components. What you may not know is where the problem actually is: on the client,
or is this a server-side problem? Contacts are collected from Active Directory by the User Replicator and
delivered to the client by way of the Address Book Server (ABServer).
The ABServer gets its updates from the RTC database (where User Replicator wrote them) and collects
them into address book files, by default - 1:30 AM. The Lync Server clients retrieve the new address book
on a randomized schedule. Because you know how the process works, you can reduce your search for the
potential cause to an issue related to data being collected from Active Directory by the User Replicator, the
ABServer not retrieving and creating the address book files, or the clients not downloading the address
book file.
You are planning the Lync Server 2013 Migration.
You need to identify which Management Tools must be used
to achieve the following migration tasks during the coexistence period:
Move users from Lync Server 2010 to Lync Server 2013.
Add a server that has Lync Server 2013 deployed to the topology.
Remove a server that has Lync Server 2010 deployed from the topology.
Which tools should you identify?
To answer, drag the appropriate management tools to the correct migration task in the answer area.
Each tool may be used once, more than once, or not at all.
Additionally, you may need to drag the split bar between panes or scroll to view content.
Select and Place:
Correct Answer:

Explanation/Reference:
Topic 3, Litware, Inc Case A
Overview
General Overview
Litware, Inc., is an international manufacturing company that has 4,000 employees. The
company has a sales department, a marketing department, a research department, and a
human resources department.
Litware has a partner company named Fabrikam, Inc. Fabrikam has an office in Paris.
Fabrikam uses a XMPP-based instant messaging (IM) solution.
Physical Locations
Litware has seven offices located throughout North America and Europe.
Litware has two data centers. The data centers are located in New York and London. All
communications for the North American offices are routed through the New York data center.
All communications for the European offices are routed through the London data center.
The number of users in each office is shown in the following table.
Existing Environment
Active Directory Environment
Litware has an Active Directory forest named litwareinc.com.
The forest contains a single domain.
All domain controllers run Windows Server 2008 R2.
Each office contains five domain controllers.
Each office is configured as an Active Directory Site.
Lync Server Environment
Litware has a Lync Server 2010 infrastructure that contains two servers in the New York office.
The servers are configured as shown in the following table.
The SIP domain is litwareinc.com.
Litware has a Microsoft Exchange Server 2013 organization.
Problem Statements
Users in the London office report poor video quality during conferences.
Requirements
Business Goals
Litware wants to minimize the costs associated with purchasing hardware and software.
Planned Changes
Litware plans to migrate the Lync Server 2010 infrastructure to Lync Server 2013.
The migration will have a coexistence period of six months.
Litware plans to implement the following components as part of the planned migration:
Persistent Group Chat
The unified contact store
Enterprise Voice for all users
A central site in each data center
A branch site in each branch office
A Front End pool in each central site
Microsoft Lync Phone Edition devices Pool pairing
Litware plans to create a federation relationship with Fabrikam.
Technical Requirements
Litware identifies the following technical requirements for the planned migration:
Users must be able to use all Lync Server features if a single server fails.
Users must be able to connect to the Lync Server infrastructure if a single central site fails.
Members of a group named Temp_Contractors must be prevented from using
Microsoft Lync 2013 when they connect remotely.
Only users in the human resources department must be able to access and
discover a persistent chat room named HRConfidential.
Security Requirements
Litware plans to deploy remote access.
Some users work remotely from their customers offices, which have firewall restrictions.
All of the remote users must be able to connect to the Lync Server infrastructure by using TCP port 443.
You need to recommend which tasks must be performed to implement the planned Unified Contact Store.
Which three actions should you recommend?
(Each correct answer presents part of the solution. Choose three.)
Correct Answer: C,D,E 🗳️
Explanation: Only visible for BraindumpQuiz members. You can sign-up / login (it's free).
You have a Lync Server 2013 Infrastructure.
You have a Virtual Desktop Infrastructure (VDI) that uses Hyper-V.
You use VDI Templates based on Windows 7 Service Pack 1 (SP1). All Thin Clients run Windows 7 SP1.
Each Thin Client has a Lync-Certified Headset.
You need to prepare all of the Thin Clients and all of the VDI Templates so that Users can place calls by using the Headset.
Which components should you install on the Thin Clients and the VDI Templates?
To answer, drag the appropriate components to the correct location in the answer area.
Each component may be used once, more than once, or not at all.
Additionally, you may need to drag the split bar between panes or scroll to view content.
Select and Place:
Correct Answer:

Explanation:
http://technet.microsoft.com/en-us/library/jj205304.aspx
You need to resolve the User issue.
Which Rule should you modify in the Client Version Policy?
To answer, select the appropriate Rule in the answer area.
Hot Area:
Correct Answer:

Explanation: Topic 2, Margie's Travel
Overview
General Overview
Margie's Travel is an executive travel company that has 7,000 employees. The company has a sales department and a research department.
Physical Locations
The company has a main office and two branch offices.
The main office is located in Montreal.
The branch offices are located in New York and Seattle.
The number of users in each office is shown in the following table.
All offices connect to each other by using a WAN link.
Existing Environment
Active Directory Environment
The network contains one Active Directory forest named margiestravel.com. Each office is configured as an Active Directory site.
Lync Server Environment
The company has a Lync Server 2010 infrastructure in the Montreal office.
The network contains four servers.
The servers are configured as shown in the following table.
Lync Server 2013 Standard Edition is deployed in the Montreal office as a pilot on a
separate network segment.
You create several test users on the Lync Server 2013 pilot.
User Issue
An administrator modifies the global client version policy of the Lync Server 2013 pilot deployment. After the modification, Lync Server 2013 users report that they fail to sign in to Microsoft Lync 2010 and they receive the following error message.
Requirements Planned Changes
After a successful pilot program, the company plans to deploy Lync Server 2013 on the
production network for all users.
The Lync Server 2013 deployment will include the following roles:
Edge Server
Front End Server
Mediation Server
Monitoring Server
Office Web Apps Server
Lync Server 2013 and Lync Server 2010 will coexist for six month.
Monitoring Requirements
A monitoring solution must save call quality data for 180 days.
Backup Requirements
An administrator plans to perform a weekly manual backup of the Lync Server databases. The backup files will be copied to an offsite location.
Conferencing Requirements
The company plans to implement a conferencing solution to meet the following requirements:
The company's executives must be able to create conferences that contain up to 250
participants.
The company's managers must be able to create conferences that contain up to 50 participants.
All other users must be prevented from creating conferences that contain more than 15 users.
Eugene
Hiram
Kim
Miles
Hunter
Len
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