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Salesforce Certified Platform Strategy Designer Sample Questions:
1. A car company gathers insights from recent buyers that reveal people are not sure whether buying electric vehicles helps the environment. A strategy designer from the car company developed this challenge statement: "How might we make electric car buyers feel confident they are having a positive impact on the environment by choosing our vehicles?" Which business goal is aligned with this challenge statement?
A) Increase positive environmental impact brand awareness
B) Increase online engagement with the company marketing site
C) Increase overall electric vehicle sales by 20% annually
2. A fitness company is starting a service that combines data from connected weights with virtual coaching. The company is about to start a new innovation sprint with the following challenge statement: "How might we empower people who are new to fitness to increase their strength?" Which metrics should be used to measure the success of the initiative7
A) Increase in new user activity and connected weight utilization
B) Increase in user referrals and net promoter score (NPS) rating
C) New user activations and connected weight sales
3. A job listing company has launched a campaign around the adoption of its social app for professional networking.
What should the team measure to gain the most trustworthy perspective and discourage artificially increasing (or "hacking") the company success metrics?
A) New connections made between users
B) New account activations
C) Number of times a user opens the app per day
4. A design team is following the design thinking process to create a vision for their new loyalty program. While design thinking is an iterative process, there are phases that follow a general order.
Which phase encompasses creating Jobs To Be Done?
A) Deploy
B) Define
C) Prototype
5. Cloud Kicks (CK) has noticed that users struggle to find the information they are looking for via the company's website navigation menu. CK's strategy designer asks the design team to revise the menu by co-designing it with end users.
Which technique should be used to do this?
A) Heuristic review
B) Consequence scanning
C) Card sorting
Solutions:
| Question # 1 Answer: A | Question # 2 Answer: A | Question # 3 Answer: A | Question # 4 Answer: B | Question # 5 Answer: C |
By Berger
