Pass Avaya 37820X Exam with Guarantee Updated 66 Questions
Latest 37820X Pass Guaranteed Exam Dumps Certification Sample Questions
NEW QUESTION 17
One of the features of IP Office Server Edition and IP Office Select is Lightweight Directory Access Protocol (LDAP) user synchronization. To support on-going administration, this feature can be used to In addition to Name, Full Name, and extension, what other field can be synchronized?
- A. Address
- B. Email address
- C. Job function
- D. Organization or group
Answer: B
NEW QUESTION 18
Refer to the exhibit.
You have just finished your discovery conversation with a multi-location, midsize customer.
What would you do to use the generic functional UC&C architecture shown in the exhibit?
- A. Add the specific product names for components in your solution.
- B. Create a version of this diagram for each location.
- C. Add In quantities for each of the components in your solution.
- D. Cross out functionality not requested by the customer.
Answer: D
NEW QUESTION 19
Refer to the IT-FAC scenario and exhibits.


The customer. Island Tropics Family Amusement Center has received solution designs from two different vendors, Vendor A and Vendor B.
As the manufacturer's representative, the customer wants you to explain the merits and limitations of each solution.
For the Mobile Users' portion of the solution. Vendor A has proposed using a DECT solution instead of using smartphones.
What are two characteristics of this mobility solution? (Choose two.)
- A. It utilizes the WiFi network of APs.
- B. It uses a line of ruggedized endpoints.
- C. It supports off-premise connectivity.
- D. It operates on a separate DECT network.
Answer: A,B
NEW QUESTION 20
Refer to the Scenario:
Bittersweet Coffee Company (BCC).
Your initial bid response has been designed to meet only the customer's stated needs from the RFP.
Which feature brings added value to your solution without incurring any additional cost to the customer?
- A. Centralized management of wired network switches
- B. HTML based call accounting reports
- C. Meet-me audio conferencing
- D. On demand call recording and reporting for any user
Answer: A
NEW QUESTION 21
For your customer, you have decided to configure an IP Office Server Edition.
Using Just the primary server, which types of internal collaboration are available for the power users?
- A. Audio collaboration plus point-to-point video calls and web collaboration that requires web collaboration licenses
- B. Audio collaboration plus multipoint video calls and web collaboration that requires web collaboration licenses and video licenses
- C. Audio collaboration plus multipoint video calls and web collaboration that requires web collaboration licenses
- D. Audio collaboration plus point-to-point video calls and web collaboration that requires web collaboration licenses and video licenses
Answer: A
NEW QUESTION 22
What are two reasons to use Voicemail Pro for recording? (Choose two.)
- A. Each Avaya Contact Center Select voice agent license includes a recording license.
- B. No additional licensing is needed to allow any user call recording via a button.
- C. It provides reporting such as how many times a call was put on hold.
- D. It offers live monitoring of voice and screens.
Answer: B,D
NEW QUESTION 23
One of the security enhancements in the Powered By IP 0ffice offer is SIP Registrar Hardening that enables Better control to allow SIP clients to register using a whitelist and blacklist.
To which platform is this functionality relevant?
- A. SCN IP500 V2
- B. Expansion IP500 V2
- C. CentOS servers
- D. Linux servers
Answer: D
NEW QUESTION 24
Your customer wants to create wallboards.
In addition to the Basic Avaya Call Reporting license, what is required to provide wallboard templates?
- A. Agent Dashboards
- B. Realtime
- C. Voice Recording Library
- D. Custom reports
Answer: A
NEW QUESTION 25
Refer to the Scenario: H&H Tick.
Based on the H&H Ticket scenario, which in Border Controller for Enterprise (SBCE) deployment would you recommend to provide secure, resilient SIP communications for Internal and mobile/remote representatives?
- A. A high availability deployment on two Dell servers
- B. A high availability deployment on two Portwell Cad servers
- C. A virtualized high availability Hyper-V deployment
- D. A high availability deployment on three Dell servers
Answer: B
NEW QUESTION 26
Refer to the Scenario: H&H Ticket.
H&H Ticket has a single administrator for all their locations. They heard about the User self-administration portal and want to know more about It to determine If this might reduce the number of administration requests they receive.
In addition to the voicemail and profile management, which two additional Items would you tell the customer that users can program themselves? (Choose two.)
- A. Modify their personal directory.
- B. Button programming
- C. Correct their personal entry in the system directory.
- D. Create personal short codes.
Answer: B,C
NEW QUESTION 27
With Avaya Spaces, which statement is true about the what users can do?
- A. Only the Owner/Admin level users can video call.
- B. Guest level users can only text chat other users.
- C. All levels of users can text chat and video call.
- D. Only Member level users and above can video call.
Answer: D
NEW QUESTION 28
You are helping a customer learn about Avaya Contact Center Select (ACCS). They want to know about server requirements for an ACCS with Business Continuity.
Which two statements describe the server configurations for IP Office and ACC with Business Continuity?
- A. If the ACCS is using a hardware appliance the IP Office must be using a hardware appliance.
- B. If the ACCS is using a hardware appliance the IP Office can be virtualized.
- C. IP Office and ACCS can be virtualized only using separate VMware host servers.
- D. IP Office and ACCS can be virtualized only using the same VMware host server.
Answer: B
NEW QUESTION 29
Refer to the Scenario: H&H Ticket.
You are designing a solution for H&H Ticket. The customer has been using a hosted conferencing solution with a maximum of 100 moderators. They need to know answers to multiple questions to estimate costs or setup the host/moderator. In the system. You have told them that the Avaya model is simpler.
Which three facts do you need to know to help determine a cost estimate for a comparable premise-based solution? (Choose three.)
- A. No additional Information Is needed
- B. Whether they will need recording
- C. The number of participant-.
- D. The number of conferences per month
- E. Whether they need web collaboration
Answer: A,B,D
NEW QUESTION 30
Refer to the Scenario: IT-FAC.
For this customer, you have decided to install High Availability (HA. for the Session Border Controller for Enterprise (SBCE) with 15 SIP trunks.
In addition to the hardware, which licensing is required for this solution?
- A. 30 Standard licenses; since you need to duplicate the Standard licenses for HA
- B. 15 Standard licenses and 15 Advanced licenses; since HA requires Advanced licenses
- C. 15 Standard licenses and 15 Standard HA licenses
- D. 15 Standard licenses; since HA Is included with the Standard license
Answer: D
NEW QUESTION 31
Refer to the Scenario: IT-FAC.
To keep the WIFI separate from the mobility offer, you have decided to address the mobility functionality by providing ten 3700 series Digital Enhanced Cordless Telecommunications (DECT) telephones for the staff working around the amusement center and one-X Mobile Preferred for the six executives.
Based on the above information, what Is the impact of using DECT telephones and one-X Mobile Preferred on the user licensing?
- A. 16 additional Office user licenses
- B. Six additional Power user licenses
- C. No additional user licenses
- D. 16 additional Mobile user licenses
Answer: A
NEW QUESTION 32
Refer to the IT-FAC scenario and exhibits.


The customer. Island Tropics Family Amusement Center has received solution designs from two different vendors, Vendor A and Vendor B. As the manufacturer's representative, the customer wants you to explain the merits and limitations of each solution. For the Mobile Users' portion of the solution. Vendor A has proposed using a DECT solution instead of using smartphones.
What are two characteristics of this mobility solution? (Choose two.)
- A. It utilizes the WiFi network of APs.
- B. It uses a line of ruggedized endpoints.
- C. It supports off-premise connectivity.
- D. It operates on a separate DECT network.
Answer: A,B
NEW QUESTION 33
You have completed your design for a customer who needs two analog lines for fax, reusing 50 digital telephones from their old system, 425 IP telephones (200 from their old system and 225 new), and 50 new SIP mobile users.
Based on this configuration of endpoints and users, which ports are required?
- A. Four analog ports and 50 digital ports In a IP Office 500 V2, 425 customer provided PoE ports In a Layer 2 switch
- B. Two analog ports and 50 digital ports In a IP Office 500 V2 gateway and an IP Office server, 225 customer provided PoE ports In a Layer 2 switch
- C. Two analog ports and 50 digital ports in a IP Office 500 V2, 475 customer provided PoE ports In a Layer 2 switch
- D. Two analog ports and 50 digital ports In a IP Office 500 V2 gateway and an IP Office server, 425 customer provided PoE ports in a Layer 2 switch
Answer: B
NEW QUESTION 34
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