Exam Code: 37820X
Exam Name: Avaya Midsize Solution Design Exam
Certification Provider: Avaya
Corresponding Certification: Avaya ACDS

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Updated: Jul 12, 2026

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Avaya Midsize Solution Design Sample Questions:

1. To support cradle-to-grave reports for any call, what is the minimum IP Office configuration?

A) Essential Edition with an external PC to run Avaya Call Reporting and an IP Office CTI license
B) Preferred Edition with VMPro
C) Essential Edition with an external PC to run Avaya Call Reporting
D) Preferred Edition with VMPro and an IP Office CTI license

2. Refer to the Scenario: IT-FAC.

IT-FAC Is very concerned about reliability since they need the ability to always make calls and receive calls.
They are not as concerned about reliability of messaging and other forms of collaboration.
Based on the above information, what Is required in the IP Office solution to provide backup for their SIP trunks and Session Border Controller for Enterprise (SBCE)?

A) Add an E1 or T1 line with a combo card.
B) Duplicate all of the SIP trunks, add another Portwell SBCE and High Availability (HA. licenses.
C) Add a second Portwell SBCE to provide High Availability (HA).
D) Add Plain Old Telephone Service (POTS) lines and analog modules to the IP500 V2.

3. In Powered by Offer, when Is Fallback Twinning to an external device provided?

A) When the IP Office phone loses contact with the IP Office In the cloud data center
B) When simultaneous mode for the IP Office user is not available
C) After the mobile device rings an administer-able number of rings.
D) When the mobile device loses contact with the IP Office In the cloud data center

4. With the Avaya J100 Series IX IP phones, which feature requires PoE Class 2?

A) The built-in volume boost
B) The JBM24/JEM24 button module
C) The color display
D) The J100 wireless module

5. What is the Vantage Voice Assistant?

A) An optional licensed feature for any Vantage device
B) A Vantage application from the Apple app store
C) A Vantage application from the Google Play store
D) A Vantage application for the K155

Solutions:

Question # 1
Answer: A

Question # 2
Answer: A

Question # 3
Answer: C

Question # 4
Answer: C

Question # 5
Answer: C

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