Jun-2025 New Version CRT-271 Certificate & Helpful Exam Dumps is Online
CRT-271 Free Certification Exam Material with 285 Q&As
NEW QUESTION # 69
Universal Containers needs to roll out mobile access in their Community. Their Community environment is as follows:* Five active Communities* Four of the active Communities are built on the Napili template; one is built in a Visualforce/Tab container* Mobile device: Apple iPhone (i0S)What is the recommended method to ensure access of active Communities on a mobile device?
- A. Access all Communities via mobile browser using the Community URL
- B. Access all Communities via Salesforce1 iOS app
- C. Access four template -based Communities via Salesforce1 'OS app and Visualforce/Tab Community via mobile browser
- D. Access four template -based Communities viamobile browser and Visualforce/Tab community via Salesforce1 mobile browser app
Answer: D
NEW QUESTION # 70
Universal Containers has a community for their partners. They would like to add a new partner company and grant their users access to the Community. What is the first step the Salesforce Admin must complete to set up the partner users?
- A. Allow partner users to self-register and gain access
- B. Create the account and enable it as a partner account
- C. Add partner contacts to the Community as members
- D. Create a partner profile for the company
Answer: D
NEW QUESTION # 71
What do you recommend? Wendy, the Community Manager at Regional Containers has come to you for advice on managing the Community (Community Manager & Community Builder) from a Mobile Device.
- A. Wendy should download the OneCommunity Manager app where she will be able to make limited administrative changes to the Community.
- B. Navigate to the community URL and append /manage/one. app and you will be able to login to the mobile community management site
- C. Wendy should download the Salesforce1 app and access the Community Manager through the Salesforce1 switcher.
- D. Wendy should access Community Manager and Community Builder via a Desktop browser only.
Answer: D
NEW QUESTION # 72
Universal Containers wish to set up an easy to configure and maintain App Launcher with Single Sign On Capabilities. Which Salesforce Community template would you recommended to best achieve this?
- A. None of the above
- B. Koa
- C. Aloha
- D. Kokua
- E. Napili
Answer: C
NEW QUESTION # 73
niversal Containers (UC) is implementing a Customer Community which will have thousands of Accounts with tens of thousands of Community users (Contacts). UC wants to ensure that all Customer Community licensed users are able to access the assets tied to their Accounts. Which action should the Salesforce administrator take when setting up asset sharing to ensure that Community users can see their account assets?
Select one or more of the following:
- A. Implement the role hierarchy on the Customer Community
- B. Set up a sharing set that references the Account ID on the asset
- C. Use Apex managed sharing to grant access to the Community users
- D. Create a sharing rule for each accounts
Answer: B
NEW QUESTION # 74
Universal Containers will be implementing several Communities, and wants to ensure login uniqueness.
Which set of licence types will enforce usernameuniqueness across all Salesforce organisations and Communities?
- A. Partner Community and Lighting External Apps Plus
- B. Customer Community, Customer Community Plus, and Lightning External Apps
- C. Customer Community and Partner Community
- D. Lightning External Apps Plus and Lightning External Apps
Answer: B
NEW QUESTION # 75
Universal Containers is launching a Community to provide a self-help channel to their customers and partners.
Customers and partners will search for articles, participate in discussions, and raise cases. Partners will be able to raise cases for their customers, but will NOT need channel sales capabilities. Which license should a Salesforce Admin use for the partner users?
- A. Customer Community Plus License
- B. Partner Community Plus License
- C. Service Cloud License
- D. Support Community License
Answer: D
NEW QUESTION # 76
Northern Trail Outfitters is launching a Community using the Customer Service (Napili) Template. They need to add gamification to their website. The following requirements must be met:
- Use the Standard Component on the home page.
- Logged-in users should be able to see their rank.
- Show the top five Community users in the leaderboard.
Which three steps should a Salesforce Admin take to fulfill these requirements?
Choose 3 answers.
- A. Set the number of users to 5 in the property editor for the component.
- B. Select the Show User Rank checkbox for the component in the property editor.
- C. Enable setup and display of the Reputation Levels option and configure Reputation in Community Management.
- D. Drag the Reputation Leaderboard Component to the Community page in Site.com.
- E. Drag the Reputation Leaderboard Component to the Community page in Community Management.
Answer: A,B,C
NEW QUESTION # 77
Universal containers houses their order information in their legacy backend systems. Customers need to see their orders from the back office in their customer-facing Community. - The existing Salesforce org (which hosts the community) has integration with the backend legacy system using Salesforce Connect - Customer users only need to see their orders in the Community - Orders are currently public read-only - Customer users need to access fields that are already part of the existing integration What two things should do Salesforce Admin do to meet these requirements? Choose 2 answers
- A. Update the customer user profile and given the "view all" permission on the integration object
- B. Leveraging existing integration with the legacy system
- C. Creating a new integration with the legacy system for customer users
- D. Set the external users' organisation wide defaults to private for external order objects
Answer: A,B
NEW QUESTION # 78
Universal Containers wants to allow customers in the Community to create and edit reports. Which license type should the Salesforce Admin use for these users?
- A. Customer Community Plus.
- B. Community Manager Plus.
- C. Customer Community Member.
- D. Customer Community Login.
Answer: A
NEW QUESTION # 79
Universal containers is building a Customer Community. What can the administrator add to the navigation menu?
Select one or more of the following:
- A. Salesforce objects. Global actions, Community pages, external URL
- B. Salesforce objects, topics, external URL, Lightning component, Community pages
- C. Salesforce objects. Community pages, app launcher, external URL
- D. Salesforce objects, topics, Community pages, external URL, forecast
Answer: B
NEW QUESTION # 80
Universal Rideshares uses a Custom Object to capture vanpool driver information. The VP of Support wants to give members of the Napili template -based Community access to this information for their vanpools. What is the most efficient way to accomplish this task?
- A. Create a Visualforce page for the Custom Object and add it as a tab in Community Management
- B. Create a Visualforce page for the Custom Object and add the Custom Object as a Navigation Menu item
- C. Create a Detail page for the Custom Object and add the Custom Object as a Navigation Menu item
- D. Create a Detail page for the Custom Object and add it as a tab in Community Management
Answer: C
NEW QUESTION # 81
universal Containers (UC) is in the process of a digital transformation. UC wants to create a Lightning community built using the partner Central template so partners can view leads and opportunities and submit tickets. Most of the partner teams are comprised of sales reps, team leads, senior advisors, and executives. UC uses a hierarchy-based sharing model for its internal sales team for record access and wants to do the same for partners.
What should the Consultant consider when designing the sharing modelfor the Community?
- A. Community Cloud comes with three partner roles per Community and is configuration up to 10 roles per org
- B. Community Cloud comes with one partner role per Community and is configurable up to 10 roles per org.
- C. Sharing rules conflict with role hierarchy for sharing records in communities.
- D. Using one Partner Role and super User Access allows record-sharing in communities.
Answer: B
NEW QUESTION # 82
You wish to edit the Community Head Markup, where do you go to do this?
- A. Developer Console
- B. Community Manager >> Administration >> Settings
- C. Upload a HTML static resource named 'Head Markup'
- D. Modify the hidden Community Lightning Component which is displayed when editing the community
- E. Community Builder >> Settings >> Advanced
Answer: E
NEW QUESTION # 83
Universal Containers have launched their Customer Community on the Koa template. Community members have asked your advice for accessing the community on iOS devices, what do you recommend?
- A. IOS usersshould download the OneCommunity app where they can use their regular community login credentials to access the Community
- B. All users should access a Koa Community via a Desktop browser only
- C. IOS users should download the Salesforce1 app and access the community through the Salesforce1 switcher
- D. Navigate to the community URL in the browser and a mobile experience will be automatically rendered
Answer: D
NEW QUESTION # 84
You have heard that one way to maximize your Community Engagement level is to leverage Community Reputation. After having a coffee and a biscuit you think this is a brilliant idea for your community and want to enable it right away, where do you navigate to?
- A. Setup >> All Communities > Builder > Reputation > Enable Setup and Display of Reputation Levels
- B. Setup >> Community Settings > Enable Setup and Display of Reputation Levels
- C. Setup >> All Communities > Manage > Administration > Preferences > Enable Setup and Display of Reputation Levels
- D. Setup >> All Communities > Builder > Administration > Preferences > Enable Setup and Display of Reputation Levels
Answer: C
NEW QUESTION # 85
What two things should a Salesforce Admin do to accomplish this? Universal Containers needs to create a Support Community with the following requirements:* Customer and partner users will be members of this community and use the Customer Community and Partner Community License, respectively.* A customer user should be able to see all cases opened for their account, including cases opened by their colleagues.* Customer users must be able to collaborate with all Community users.
- A. Select the Community User Visibility checkbox.
- B. Set up Delegated Admin access for customer users.
- C. Create a Sharing Set on the Case object.
- D. Enable Super User access for customer users.
Answer: A,D
NEW QUESTION # 86
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