HP Selling HP EMEA pMPS Sample Questions:
1. Which functions are available within HP Remote Monitoring (RM)?
A) automatic supplies ordering for all HP devices supporting RM
B) reconciliation at the end of the year for the HP Level Pay billing
C) automatic renewal of the contract, including add-ons
D) proactive fault detection for all printers and MFPs
2. Which statements about commission or margin are true? (Select two.)
A) In an HP pMPS classic deal, HP pays a commission to the partner up front.
B) In an HP pMPS classic deal, the customer pays the commission directly to the partner.
C) In an HP pMPSInside deal, HP collects the commission from the customer and then pays it to the partner on a monthly basis.
D) In an HP pMPSInside deal, the partner decides on the margin for both their services and supplies.
E) The commission on pMPSInside deals is always paid annually.
3. What are the two general types of customer needs in terms of costs? (Select two.)
A) immediate costs
B) mitigative costs
C) soft costs
D) long term costs
E) hard costs
4. Which property ensures that HP toner provides the best possible print quality in an HP LaserJet printing device?
A) smaller uniform particle size
B) varying particle sizes
C) particles resistant to crushing
D) resistance to build up of static
5. What purpose does HP Embedded Capture serve in a network environment?
A) enhances digital sending capabilities
B) manages the HP imaging and printing fleet
C) enhances authorization and authentication features
D) enforces IT baseline policies
Solutions:
Question # 1 Answer: D | Question # 2 Answer: B,C | Question # 3 Answer: C,E | Question # 4 Answer: A | Question # 5 Answer: D |