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SAP C_C4C12_1811 Exam Overview:
| Certification Vendor: | SAP |
| Exam Name: | SAP Certified Application Associate - SAP Sales Cloud 1811 |
| Exam Number: | C_C4C12_1811 |
| Real Exam Qty: | 80 |
| Related Certifications: | SAP Certified Application Associate - SAP Sales Cloud |
| Exam Duration: | 180 minutes |
| Certificate Validity Period: | Typically 2 years |
| Exam Price: | USD $200–$500 (varies by region and subscription type) |
| Passing Score: | 61% |
| Available Languages: | English |
| Exam Format: | Multiple-choice, Scenario-based, Single/multiple response |
| Recommended Training: | SAP Learning Hub – C4C / Sales Cloud Curriculum C4C10 – SAP Cloud for Customer Implementation |
| Exam Registration: | SAP Certification Hub (CER006) SAP Training & Certification Shop |
| Sample Questions: | SAP C_C4C12_1811 Sample Questions |
| Exam Way: | Online proctored via SAP Certification Hub; Onsite at authorized Pearson VUE / SAP training centers |
| Pre Condition: | Basic knowledge of SAP Sales Cloud / Cloud for Customer and hands-on experience recommended; no mandatory prerequisite exam |
| Official Syllabus URL: | https://training.sap.com/certification/c_c4c12_1811-sap-certified-application-associate-sap-sales-cloud-1811 |
SAP C_C4C12_1811 Exam Syllabus Topics:
| Section | Weight | Objectives |
|---|---|---|
| Fine Tuning | <8% | - Adaptation tools - Business configuration activities |
| Notification and Approval Processes | <8% | - Workflow rules - Approval process setup |
| Implementation Basics | <8% | - System scoping and fine-tuning - Project lifecycle overview |
| User Management | 8%–12% | - Organizational structure - Role and access management - Business user setup |
| Data Migration | <8% | - Migration templates and tools - Import/export procedures |
| Integration | 8%–12% | - Integration with SAP ERP / CRM - Middleware and communication arrangements - Web services and APIs |
| Product and Pricing | 8%–12% | - Pricing configuration - Price lists and discount determination - Product master data |
| Lead and Opportunity Management | 8%–12% | - Sales methodology configuration - Opportunity lifecycle and forecasting - Lead qualification and conversion |
| Account and Contact Management | <8% | - Master data maintenance - Relationship management |
| Sales Planning and Forecasting | <8% | - Forecast categories - Planning hierarchy setup |
| Personalization and Extensibility | <8% | - Extension fields - Mashups and embedded components |
| Territory Management | <8% | - Territory definition and assignment - Realignment rules |
| Visit Planning and Execution | <8% | - Mobile and offline features - Activity planning |
| Reporting and Analytics | 8%–12% | - Data sources and key figures - Custom report creation - Standard reports and dashboards |
| Quotation and Sales Order Management | 8%–12% | - Quote creation and processing - Sales order integration - Document flow and status management |
SAP Certified Application Associate - SAP Sales Cloud 1811 Sample Questions:
1. Which object do you use to assign the security policy for your SAP Hybris Cloud for Customer project?
A) Business User
B) Organization Unit
C) Business Role
D) Employee
2. What must you maintain to transfer data into SAP Hybris cloud for customer?
A) Code List Mapping
B) ID Mapping
C) Number ranges for business objects
D) Migration Templates
3. Based on which opportunity attributes can you create a sales forecast? (2 correct answers)
A) Expected Revenue
B) Negotiated Value
C) Total Contract Value
D) Weighted Revenue
4. Which of the following are features of custom report creation in SAP Hybris Cloud for customer? (3 correct answers)
A) Custom report creation is supported with a guided procedure
B) Custom calculated key figures are allowed
C) Custom reports can be created by all users
D) Variable selection is possible
E) Direct assignment of a report to a business user is supported
5. Where do you need to maintain the sales data flag to define an account team as sales area dependent?
A) Party determination
B) Party role definition
C) Involved parties
D) Customer role
Solutions:
| Question # 1 Answer: A | Question # 2 Answer: A | Question # 3 Answer: A,B | Question # 4 Answer: A,B,D | Question # 5 Answer: B |
By Cecil
