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Updated: Aug 19, 2026

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IBM C9020-970 Exam Overview:

Certification Vendor:IBM
Exam Name:IBM Enterprise Storage Sales V4
Exam Number:C4090-970
Exam Duration:120 minutes
Passing Score:800 (scale)
Certificate Validity Period:N/A (exam retired)
Available Languages:English
Real Exam Qty:60
Related Certifications:IBM Enterprise Storage Sales Specialist
IBM Enterprise Storage Technical Support
Exam Format:Multiple-choice questions
Exam Price:Varies by region (official fee at test centre)
Sample Questions:IBM C9020-970 Sample Questions
Exam Way:Delivered at authorised Pearson VUE test centres or IBM testing partners
Pre Condition:None specified; typically intended for sales professionals with storage experience
Official Syllabus URL:https://www.ibm.com/training/certification

IBM C9020-970 Exam Syllabus Topics:

SectionObjectives
Sales Skills and Solution Positioning- Feature/Benefit Articulation
- Competitive Differentiation
- Consultative Selling Approach
- TCO/ROI Fundamentals
Customer Requirements and Alignment- Aligning Solutions to Customer Needs
- Gathering Customer Storage Use Cases
IBM Enterprise Storage Product Knowledge- IBM Flash and Hybrid Storage Solutions
- IBM SAN Volume Controller
- IBM Spectrum Storage Suite
- Software-Defined Storage Concepts

IBM Enterprise Storage Sales V4 Sample Questions:

1. Which tool should be used to understand the benefit of adding different tiers of disks to an existing Easy Tier storage pool on an existing DS8870?

A) RMF
B) Perfmon
C) STAT
D) IOStats


2. As part of a large storage project, a customer is asking for an IBM business continuity solution.
What is the most important pre-requisite(s) a sales specialist should ask for?

A) What are the RPO and RTO objectives for each application?
B) Does storage management use IBM Spectrum Control?
C) What kind of data will the customer store in an information lifecycle appliance?
D) Does storage virtualization use IBM Spectrum Virtualize?


3. What simplifies customer training requirements for storage management across multiple IBM enterprise offerings?

A) Storage GUIs
B) Directed Maintenance Package
C) DS Storage Manager
D) Redbooks


4. A customer has discovered that EMC storage management tools are not adequate to manage both EMC and IBM gear.
Which IBM hardware product enables IBM Spectrum Control to manage both a customer's EMC VMAX and IBM storage?

A) DS8870
B) IBM Spectrum Virtualize
C) XIV
D) Storwize V3700


5. A customer plans to replace its storage infrastructure which supports Oracle databases and a server farm based on VMware by a storage grid architecture. A business partner sales specialist proposes two XIV Storage Systems with 486 TB of usable capacity and implementation services.
Which IBM storage approach should be used to migrate the applications' data at lowest cost?

A) Use the native migration facility
B) Utilize SVC as a migration tool
C) Use host resources to migrate the data using LVM
D) Migrate the data using IBM Lab Services


Solutions:

Question # 1
Answer: C
Question # 2
Answer: B
Question # 3
Answer: B
Question # 4
Answer: B
Question # 5
Answer: A

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