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Salesforce Plat-Con-201 Exam Overview:
| Certification Vendor: | Salesforce |
| Exam Name: | Salesforce Certified OmniStudio Consultant |
| Exam Number: | Plat-Con-201 |
| Exam Format: | Multiple-choice, Multiple-select, Scenario-based |
| Certificate Validity Period: | 2 years |
| Passing Score: | 63% |
| Exam Duration: | 105 minutes |
| Available Languages: | English |
| Related Certifications: | Salesforce Certified Platform Consultant Salesforce Certified Administrator |
| Real Exam Qty: | 60-65 |
| Exam Price: | USD 200 (+ applicable taxes) |
| Recommended Training: | OmniStudio Documentation Prepare for your OmniStudio Consultant Credential (Trailmix) |
| Exam Registration: | Salesforce Certification Registration |
| Sample Questions: | Salesforce Plat-Con-201 Sample Questions |
| Exam Way: | Online proctored or onsite at authorized test centers |
| Pre Condition: | No mandatory prerequisites; recommended experience with Salesforce platform and low-code tools |
| Official Syllabus URL: | https://trailhead.salesforce.com/credentials/omnistudio-consultant |
Salesforce Plat-Con-201 Exam Syllabus Topics:
| Section | Weight | Objectives |
|---|---|---|
| Topic 1: Best Fit Solutioning | 27% | - Design solutions using OmniStudio best practices - Gather, analyze and simplify business requirements - Map requirements to appropriate OmniStudio tools |
| Topic 2: FlexCards | 23% | - Design FlexCards to meet requirements - Collect and organize customer 360 information - Capabilities, use cases and purpose of FlexCards |
| Topic 3: Data Tools | 23% | - Design DataRaptors and Integration Procedures - Purpose and benefits of DataRaptors and Integration Procedures - Calculation Matrices and Procedures: use and benefits |
| Topic 4: OmniScripts | 27% | - Map business processes to OmniScript components - Structure and components of OmniScripts - Validate and align OmniScript processes with requirements |
Salesforce Certified Omnistudio Consultant Sample Questions:
1. A business requirement asks for a section of a form to be repeated dynamically based on how many cars the user owns. The user should be able to select "Add Car" or "Remove Car". Which component is designed for this?
A) Edit Block
B) Step
C) Formula
D) Text Block
2. A business wants to create a FlexCard for mobile plans to add to their Customer 360° console application. The FlexCard needs to include the following actions:
- Start a process to retrieve plan consumption data
- Create a new case
- Open a promotions web page
- Change the SIM card
Which combination should the consultant use in designing the solution?
A) OmniScript and Navigate
B) Event, Navigate and Card
C) Custom Event and Redirect URL
D) Flyout and OmniScript
3. Which two factors should a consultant evaluate before deciding to use a FlexCard versus a standard Lightning Record Page component? Choose 2 answers
A) Whether the org has any Salesforce licenses at all
B) Whether the page needs to load slower intentionally
C) Whether the data needs to be aggregated from multiple sources into a compact contextual view
D) Whether declarative configurability by admins is required without custom development
4. A customer needs to create an OmniScript to capture payment Information. In the first step of the process, it user selects a payment type such as credit card, debit card, or direct bank account payment. Each payment t should display with a different icon. The process should check to see if the customer has any saved payment information of that type, and if there is, no further action is required. If there is no saved payment informatic then the user should be allowed to enter the information, and the process should save It. Which three OmniScript elements should be used to meet these requirements? Choose 3 answers
A) Radio
B) DataRaptor Extract Action
C) DataRaptor Transform Action
D) Select
E) DataRaptor Post Action
5. A company has an existing OmniScript running in production. The business decides additional customer information is needed and wants to add more questions to the process. What is the most efficient approach that the consultant can recommend to the business to meet this requirement?
A) Add an Input Action to a Step
B) Add an LWC component
C) Add a new Step element with Input elements
D) Add an embedded FlexCard
Solutions:
| Question # 1 Answer: A | Question # 2 Answer: A | Question # 3 Answer: C,D | Question # 4 Answer: A,D,E | Question # 5 Answer: C |
By Archer
