Last Updated: Aug 20, 2026
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| Section | Weight | Objectives |
|---|---|---|
| Topic 1: Leadership Concepts and Practices | 25% | - Ethical Leadership and Trust - Leadership Traits, Behaviors, and Styles - Contingency and Situational Leadership - Power, Influence, and Politics |
| Topic 2: Organizational Environment and Outcomes | 10% | - Workplace Diversity and Inclusion - Organizational Effectiveness and Performance - Stress Management and Well-being |
| Topic 3: Individual Behavior and Processes | 25% | - Decision Making and Problem Solving - Emotions, Attitudes, and Job Satisfaction - Personality, Perception, and Values - Motivation Theories and Applications |
| Topic 4: Team and Group Dynamics | 25% | - Conflict Management and Negotiation - Team Roles, Norms, and Cohesion - Communication Processes and Barriers - Group Development and Types of Teams |
| Topic 5: Organizational Structure and Culture | 15% | - Organizational Culture and Socialization - Organizational Change and Innovation - Organizational Design and Structure Types |
1. What is a positive effect of a cohesive group?
Select one.
A) Improving group productivity
B) Reducing group norm effect
C) Promoting value flexibility
D) Bringing heterogeneity to the process
2. Management has noticed that the quality improvement work group is struggling because members seem to be working in different directions.
Which suggested action can the company take to increase group cohesiveness?
Select one.
A) Decrease the difficulty of becoming a group member
B) Physically isolate the group
C) Establish more rigid roles for group members
D) Make the group larger
3. When is organizational culture considered dysfunctional?
Choose 1 answer
A) When strong organizational cultures prohibit prejudice
B) When different employee groups communicate common problems
C) When core values are in agreement throughout the organization
D) When cultural incompatibility deters making acquisitions or mergers
4. Which dimension of the Fiedler contingency model is associated with the degrees of influence a leader has over variables such as hiring, firing, discipline, promotions, and salary increases?
A) Task structure
B) Position power
C) Leader-member relations
D) Leader-member exchange
5. What type of team is formed when employees from about the same hierarchical level but from different work areas come together to accomplish a task?
Choose 1 answer
A) Diverse team
B) Divergent team
C) Cross-functional team
D) Virtual team
Solutions:
| Question # 1 Answer: A | Question # 2 Answer: B | Question # 3 Answer: D | Question # 4 Answer: B | Question # 5 Answer: C |
Novia
Sandy
Vita
Antony
Bill
Cleveland
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