Last Updated: Aug 18, 2026
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| Section | Weight | Objectives |
|---|---|---|
| Topic 1: Customer Needs & Value Proposition | 25% | - Identifying business drivers and pain points - Translating needs into SaaS benefits - ROI and TCO justification |
| Topic 2: SaaS Sales Strategy & Process | 25% | - Upsell and cross-sell opportunities - Competitive positioning and differentiation - Sales cycle and engagement model |
| Topic 3: Commercial & Operational Aspects | 25% | - Ordering, fulfillment, and provisioning - SLA, support, and customer success - Pricing, licensing, and contract terms |
| Topic 4: HP SaaS Portfolio Overview | 25% | - Subscription models and service options - HP SaaS solution categories and offerings - Architecture, security, and compliance |
1. What may be regarded as a natural upsell opportunity to your sponsor when a client is purchasing HP Performance Center on SaaS?
A) Network Visualization using Shunra
B) Service Anywhere
C) Agile Manager
D) PPM on SaaS
2. Which pain points make a customer most receptive to an HP SaaS solution? (Select three)
A) the organization has an unallocated Capital Expenditure (CapEx) budget
B) the organization's core business is failing
C) the organization needs to outsource its entire IT function
D) the organization has strict local governance, security, and regulatory responsibilities
E) the organization is dynamic with flexible IT demands
F) the organization has limited budgets or decreasing Capital Expenditure (CapEx)
3. What role does the partner organization's Success Manager play in the event of an outage?
A) works to restore the service
B) helps the SOC respond to customer calls
C) coordinates with the SOC and the partner organization to return to active production
D) measures Time To Resolve
4. Which resource outlines the approved product integration for HP SaaS?
A) Product Integrations Website
B) SaaS Integration Matrix
C) Partner Integrations Brochure
D) Product Datasheet
5. Who should the partner connect with in the HP organization to initiate the provisioning of the customer's environment once a SaaS sale is completed?
A) HP Customer Support (GSD)
B) Partner Business Manager
C) SaaS Solution Manager
D) SaaS Service Operation Center (SOC)
Solutions:
| Question # 1 Answer: D | Question # 2 Answer: D,E,F | Question # 3 Answer: A | Question # 4 Answer: C | Question # 5 Answer: B |
Bradley
Cyril
Felix
Howar
Lambert
Moore
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