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HP HP2-N31 Exam Syllabus Topics:

HP Selling HP BSM Solutions Sample Questions:

1. Which IT activities are supported by the BSM Systems Management Solution? (Select two.)

A) proactively enforcing policy and compliance reporting
B) improving consistency in application testing
C) providing cross-domain visibility of IT infrastructure events to remove duplication
D) providing faster mean time to resolution (MTTR)
E) end user monitoring to track business service levels

2. Which key capability is provided by Operations Manager (i)?

A) provides a cross-domain view of the entire IT environment known as the "Operations Bridge"
B) supports Heads-up Display for multi-monitoring technology
C) provides real time end-to-end transaction monitoring via industry leading, end user monitoring and diagnostic tools
D) provides a single pane of visibility for complex, virtualized, and cloud environments

3. Which key differentiator supports a capability of the BSM Network Management solution?

A) provides a cross-domain view of the entire IT environment with Operations Manager (i), known as the "Operations Bridge"
B) supports Heads-up Display (HUD) for multi-monitoring technology
C) provides real time end-to-end transaction monitoring via industry leading, end user monitoring and diagnostic tools
D) provides a single pane of visibility for complex, virtualized, and cloud environments

4. Which HP value statement will best resonate with the personas involved in application performance management?

A) Our performance management solution guarantees an error free, heterogeneous application that spans network silos.
B) Our performance management solution reduces downtime and mean time to repair (MTTR) through root-cause analysis that maintains accuracy for dynamic networks.
C) Our performance management solution optimizes and consolidates tools with the ability to manage most complex heterogeneous environments from a single solution.
D) Our performance management solution provides end-to-end transaction and service-level management through proactive end-user monitoring.

5. What are the primary key differentiators for BSM 9.1 that set HP apart from its competitors? (Select two.)

A) Service Intelligence Suite (SI)
B) Key Performance Indicators (KPI)
C) Heads-up Display Monitoring (HUDM)
D) Business Process Monitoring (BPM)
E) Run-time Service Model (RTSM)

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