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Pegasystems Pega Certified Decisioning Consultant (PCDC) 86V1 Sample Questions:

1. U+ Bank, a retail bank, uses Pega Customer Decision Hub for their one-to-one customer engagement. The bank now wants to change its offer prioritization to consider both business objectives and customer needs.
Which two factors do you configure in the Next-Best-Action Designer to implement this change? (Choose Two)

A) Context weighting
B) Engagement policies
C) Business levers
D) Contact policies

2. To calculate the total number of customer responses of four actions in a group, you must use________________.

A) four Group By components
B) four Set Property components
C) one Group By component
D) one Set Property component

3. The following decision strategy outputs the most profitable shoe a retailer can sell. The profit is the selling Price of the shoe, minus the Cost to acquire the shoe.

The details of the shoes are provided in the following table:

What is the number of outputs that each component has?

A) Set-Property=4, Results=1
B) Set-Property=4, Results=4
C) Set-Property=1, Results=4
D) Set-Property=1, Results=1

4. DRAG DROP
A financial institution wants to add a new tracking period to track its customers' response over 15 days in various channels. Once the response is tracked, they want to suppress the credit card actions if customers ignore it three times within 15 days.
Put the steps in the correct order to implement this task.

5. To reference a customer property in a strategy, you need to prefix the property name with the keyword______________.

A) '' .''
B) No prefix. Use directly the property name.
C) "Data."
D) "Customer."

Solutions: