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Cisco 642-437 Exam Syllabus Topics:

SectionObjectives
Troubleshooting- Troubleshooting voice and QoS issues
  • 1. Diagnostics and show/debug commands
    • 2. Common voice call issues
      VoIP Fundamentals- Voice over IP basics
      • 1. Voice signaling protocols (H.323, SIP)
        • 2. VoIP components and operation
          Voice Gateways and Call Routing- Gateway implementation and configuration
          • 1. Voice gateway interfaces and DSPs
            • 2. Dial peers and dial plan implementation
              Cisco Unified Communications Manager Express- CUCME configuration
              • 1. Call handling and features
                • 2. Endpoint addressing and ephone setup
                  Quality of Service (QoS)- QoS mechanisms
                  • 1. AutoQoS and queuing
                    • 2. DiffServ and classification
                      Cisco Unified Border Element (CUBE)- CUBE features and configuration
                      • 1. Media flow and protocol interworking
                        • 2. SIP trunks and interworking

                          Cisco Implementing Cisco Unified Communications Voice over IP and QoS v8.0 (CVOICE v8.0) Sample Questions:

                          1. Which QoS technology provides a strict priority queuing scheme that allows delay-sensitive data such as voice to be dequeued and sent before packets in other queues are dequeued, and also works with WFQ and CBWFQ.

                          A) low latency queuing
                          B) header compression
                          C) RSVP
                          D) FRF.12
                          E) IP RTP Priority and Frame Relay IP RTP Priority


                          2. Which two statements are true regarding SCCP? (Choose two.)

                          A) Endpoints and gateways maintain the dial plan.
                          B) SCCP requires each endpoint or gateway event to be communicated to Cisco Unified Communications Manager.
                          C) Endpoints can operate autonomously if communication with Cisco Unified Communications Manager is lost.
                          D) SCCP uses hex messages for communication.
                          E) SCCP may interoperate with H.323 endpoints if it is implemented with Cisco Unified Communications Manager.


                          3. Refer to the exhibit.

                          Consider an outgoing call that is being placed in all three scenarios that are shown in the exhibit. What is the result of the call, going down the table from top to bottom?

                          A) fail, success, success
                          B) fail, success, fail
                          C) success, success, success
                          D) success, fail, fail
                          E) success, fail, success
                          F) success, success, fail


                          4. Which command should you use to configure a T1 CAS trunk to use the most reliable line coding technique?

                          A) linecoding b8zs
                          B) linecode b8zs
                          C) linecode ami
                          D) linecoding ami


                          5. Which three commands does Cisco recommend to use first when setting up phones for Cisco Unified Communications Manager Express? (Choose three.)

                          A) max-ephones
                          B) telephony-service
                          C) load
                          D) keepalive
                          E) create cnf files
                          F) max-dn


                          Solutions:

                          Question # 1
                          Answer: E
                          Question # 2
                          Answer: B,E
                          Question # 3
                          Answer: C
                          Question # 4
                          Answer: B
                          Question # 5
                          Answer: A,B,F

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