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Last Updated: Aug 03, 2026

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How to book the IBM C1000-038: IBM z14 Technical Sales Exam

These are the following steps for registering for the C1000-038 exam.

  • Step 1: Visit IBM registration at Pearson exam
  • Step 2: Signup/Login
  • Step 3: Search for C1000-038 Exam Certifications Exam
  • Step 4: Select Date, time and confirm with a payment method

What is the duration of the IBM C1000-038: IBM z14 Technical Sales Exam

  • Format: Multiple choices, multiple answers
  • Language: English, Japanese
  • Number of Questions: 45
  • Passing score: 60%
  • Length of Examination: 90 minutes

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IBM C1000-038: IBM z14 Technical Sales Exam topics

Candidates must know the topics before they start preparation because it will help them solve the problems. Our C1000-038 practice test and C1000-038 exam dumps will include the following topics:

IBM Z Features and Architecture

  • Describe software pricing options under z/OS, z/VM, and Linux on IBM Z and LinuxONE, including container and consumption-based pricing.

  • Describe LinuxONE models (e.g., Emperor II and Rockhopper II).

  • Describe IBM Z virtualization (PR/SM, z/VM, DPM, KVM).

  • Describe IBM Z specialty engines (IFL, zIIP, ICF, IFP, and SAP processors) use and benefits.

  • Describe IBM Z security offerings (RACF, PKI, CPACF and Crypto Express, TKE, Pervasive Encryption, Multi-factor authentication, IBM Secure Service Container, EKMF).

  • Describe currently marketed IBM Z processors, operating systems (z/OS, z/VM, z/VSE, z/TPF, and Linux), and related system software, middleware, and compilers.

  • Describe IBM Z permanent and temporary capacity offerings (CoD, Capacity Provisioning, CBU).

  • Describe IBM Z performance improvements (HiperDispatch, zHPF, Out of Order Execution, Virtual Flash Memory, Large Memory, zEDC, Guarded Data Facility, zHyperlink).

  • Describe IBM Z architectural enhancements (SIMD, SMT, new instructions, Chip/Cache structure, PCIe, IFP, Secure Service Container, RAIM, VFM).

  • Describe Pervasive Encryption functionality and its benefits.

  • Describe IBM Z models.

  • Describe IBM Z connectivity options (I/O such as FICON, OSA, RoCE, zHyperlink, and Coupling Options such as Infiniband, Integrated Coupling Adapter, Coupling Express Long Reach).

  • Describe potential uses of the 16U space feature for the z14 ZR1 - e.g. integrating storage, switches, and other devices.

  • Describe IBM Z systems management (HMC, SE, zOSMF, SMF, RMF, IBM WAVE, STP, SSC, etc.).

  • Describe IBM storage compatibility options for IBM Z and LinuxONE.

Evaluate Customer Environment and Plans

  • Evaluate and document the current customer environment (equipment, software, staff usage, satisfaction, need for change, and growth).

  • Determine which tools are used to compare different platforms: Sizing, TCO analysis, IT Economics, Fit for Purpose).

  • Distinguish studies using tools (zPCR, zCP3000, zBNA, zSoftCap, zTPM, FICON Aggregation, Coupling Facility Analysis) methods, and processes to solve customer business problems.

  • Identify opportunities (Business Resilience, Workload Consolidation, Pervasive Encryption, MFaaS, DBaaS, DevOps, etc).

Apply Information/Installation Planning / Migration Considerations

  • Identify areas of risk to discuss with customer, relevant business partner(s), and IBM team: I/O options, Withdrawn from Marketing, future planning, and availability, drawers for cards: z14/z14 ZR1 Sysplex compatibility.

  • Describe and implement consolidation methodology.

  • Create an accurate configuration for hardware; identify software and services based upon the needs and expectations of the customer.

  • Create a mutually developed implementation plan with the customer, including post-install.

  • Execute the Technical Delivery Assessment (TDA) process.

Business Resiliency

  • Given specific customer criteria and requirements, propose the appropriate Business Resilience solution, product, or process.

  • Explain Recovery Time Objective (RTO) and Recovery Point Objective (RPO) and identify the technologies that support these objectives.

  • Identify IBM Z business resilience options and their capabilities, and alternative offerings, including (but not limited to) IBM BCRS and GDPS.

  • Identify the elements of High Availability that enable an IBM Z environment to remain up and running without unscheduled outages (e.g., elements unique to single system environments, or multiple system environments in a single location, and multi-system-multi-location environment).

  • Identify the elements of Continuous Availability that enable an IBM Z environment to remain up and running without any outages (planned or unplanned).

  • Identify the elements of a Disaster Recovery solution that affect the ability of the business to continue to run.

Reference: https://www.ibm.com/certify/exam?id=C1000-038

IBM C1000-038 Exam Syllabus Topics:

SectionWeightObjectives
Configuration, Planning & Sales Methodology30%- Hardware configuration and software licensing
- Technical Delivery Assessment (TDA) process
- Workload consolidation and migration planning
- Open ecosystem and cloud integration
Virtualization, Resilience & Connectivity23%- I/O and storage connectivity (FICON, Fibre Channel)
- Parallel Sysplex and business continuity
- High availability and disaster recovery
- z/VM, KVM, DPM and PR/SM virtualization
IBM z14 Architecture & Core Features25%- Capacity offerings: COD, CBU, Capacity Provisioning
- Pervasive encryption and security capabilities
- Specialty engines: IFL, zIIP, ICF, IFP
- z14 hardware and model options (z14, z14 ZR1)
Customer Assessment & Solution Opportunity Identification22%- Identify business and technical opportunities
- Use IBM Z sizing and TCO analysis tools
- Evaluate current customer environment
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