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NEW QUESTION 47
The agentActions property in the System.AgentInitiation component:
- A. Defines the states to which agents can optionally transfer a user when the agent ends the chat.
- B. Sets the message to be displayed when an agent is first connected to a chat session.
- C. Sets the message to be displayed if an agent refuses a chat request.
- D. Sets the agent's post-chat configuration (for example, "ready", "wrap", and so on).
Answer: A
NEW QUESTION 48
For live-agent transfer, you want the bot-user conversation history to become available to the human agent that the conversation is transferred to.
How do you make this conversation history available?
- A. This is controlled from Oracle Service Cloud and has to be turned on by setting a custom property.
- B. Set a custom property on the Oracle Service Cloud instance that's accessed by Oracle Digital Assistant.
- C. In the skill settings, either switch Enable Insights to On or switch Skill Conversation to On, depending on the Digital Assistant version.
- D. Set the convHistory property in the system.Agentinitiation component.
Answer: B
NEW QUESTION 49
You want the flow to navigate to the cancel transition immediately after the maximum number of failed attempts are exceeded in the System.ResolveEntities Components.
Which option must you use?
- A. Set cancelPolicy to "true" .
- B. There is no such option in system.ResolveEntitis
- C. Set cancelPolicy to "lastEntity" .
https://docs.oracle.com/en/cloud/paas/digital-assistant/use-chatbot/built-components-properties-transitions-and-usage.html#GUID-259C152F-3F53-4422-B89C-6FA7F01C1762 cancelPolicy Determines the timing of the cancel transition:
immediate-Immediately after the allotted maxPrompts attempts have been met for an entity in the bag.
lastEntity-When the last entity in the bag has been matched with a value. - D. Set cancelPolicy to "immediate".
Answer: D
NEW QUESTION 50
What is the primary purpose of a user channel in Oracle Digital Assistant?
- A. It provides the primary mechanism for embedding skills within a digital assistant.
- B. It provides a simple way to connect custom components with back-end systems.
- C. It provides a simple way to expose PL/SQL packages as REST data services.
- D. It provides a generic mobile app or web app that you can directly embed in any messenger client.
- E. It provides a simple way to connect and adapt messages between a skill or digital assistant and a messenger client.
Answer: C
NEW QUESTION 51
Consider the following dialog flow code in a skill:
Which statement is true?
- A. The skill displays the message "Please wait, we're reviewing your order", then displays "Almost done...", and then waits for user input.
- B. The skill displays the message "Please wait, we're reviewing your order" and then waits for user input.
- C. The skill displays the message "Please wait, we're reviewing your order", then displays "Almostdone...", then displays "Thank you for your order.", and then completes the conversation.
- D. The skill displays the message "Please wait, we're reviewing your order", then displays "Almost done...", then displays "Thank you for your order.", and then waits for user input.
Answer: C
NEW QUESTION 52
Which three statements are true about composite bag entities?
- A. You need to create a separate composite bag to handle nonentity types such as strings. Locations, and attachments.
- B. The composite bag will always enforce that every entity has a valid value before allowing the conversation to move on to the next state in the dialog flow.
- C. The composite bag can resolve all entity values using only a single state in the dialog flow.
- D. They define a business domain object as a collection of related system entities and custom entities.
- E. When you add entities to the composite bag, you can control how they get extracted in related to other entities and when they are prompted for.
Answer: B,C,E
NEW QUESTION 53
Which two statements about message translation in a skill are true?
- A. For the System.Translateinput component to work, it requires a previously executed system.DetectLanguage component state.
- B. A system.Output component that reads its text message from a resource bundle does not require auto-translation or its translate property set to true to display translated.
- C. Enabling auto-translation in a dialog flow does not translate the user input message.
- D. If auto-translation is enabled and a component has its translate property set to false, then the component output message or level will not get auto-translated to the detected user languages.
- E. A missing system. DetectLanguage state in a dialog flow causes an exception for components that read their output message from bundle.
Answer: B,E
NEW QUESTION 54
Which two statements about message translation in a skill are true?
If auto-translation is enabled and a component has its translate property set to false, then the component output message or level will not get auto-translated to the detected user languages.
A system.Output component that reads its text message from a resource bundle does not require auto-translation or its translate property set to true to display translated.
- A. A missing system. DetectLanguage state in a dialog flow causes an exception for components that read their output message from bundle.
- B. Enabling auto-translation in a dialog flow does not translate the user input message.
- C. For the System.Translateinput component to work, it requires a previously executed system.DetectLanguage component state.
Answer: B,C
NEW QUESTION 55
As per Oracle's recommendation, which is the best practice regarding conversational design?
- A. Ask users open-ended questions such as "how can I help you?"
- B. Use quick reply buttons (as opposed to natural language inputs) as much as possible.
- C. Ensure that capabilities of the bot f the things that it can and can't do") are clear and discoverable.
- D. To account for possible mistakes, make it clear to users that the bot is still learning.
Answer: A
NEW QUESTION 56
When you configure an application in Oracle Identity Cloud Service to be consumed by Oracle Digital Assistant for the system.OAuth2AccountLink component, why do you need to have the RefreshToken grant selected?
- A. The RefreshToken grant ensures that users will never have to sign in to the skill again after their initial login.
- B. The RefreshToken grant ensures that a fresh access token is retrieved even if a user's password in Oracle Identity Cloud Service has changed, thus ensuring the user uninterrupted access.
- C. You need a refresh token to force a successful logout of the logged in user.
- D. The RefreshToken grant ensures that the System.OAuth2Account link component can refresh an expired access token automatically because the access token has a much shorter lifespan than the refresh token.
Answer: D
NEW QUESTION 57
With the conversation variable being the reference to the Bots Node SDK, which statement correctly describes what happens when the custom component executes the following code?
conversation.reply( 1 HelloWorld 1 );
conversation.keepTurn(true);
done();
- A. The code prints "HelloWorld" multiple times until an infinite loop gets detected by the dialog flow engine.
- B. The code prints the "HelloWorld" message in response to the next user message.
- C. The code prints "HelloWorld" as a message and triggers dialog flow navigation to the next state.
- D. The code prints "HelloWorld" as a message and waits for user input.
- E. The code triggers dialog flow navigation to a state, which has its name mapped to the current dialog flow state's HelloWorld action transition.
Answer: B
NEW QUESTION 58
What is the output of this code?
- A. "Leaving loop at 3"
- B. "Your session appears to be in infinite loop. Please_try again later''
- C. "Leaving loop at 0"
- D. "Leaving loop at 4"
Answer: B
NEW QUESTION 59
Consider this code snippet:
Which two statements about this code are true?
- A. If the web app returns any values, the System.webview component will store them in the outputfromweb variable.
- B. This code snippet supports only one variable as a return value from the web application. When there are multiple return values, they need to be comma-separated. For example:
variable: "outputfromwebl, outputfromweb2 M - C. The system.webview component acts a gateway to a web app by naming the Webview service, i.e., DisputeFormService, in the code snippet.
- D. The web app returns two values and will store them in the fullname and amount variables, respectively.
Answer: A,C
NEW QUESTION 60
In your conversation flow, you want to make sure that users always see a message, even when there is no data to display. To implement this, you decide to use a system.setvariable component that verifies that the variable mydata contains a value and, if it does, sets the value of the displayVar variable to the value of mydata. If no value is specified for mydata, then displayVar is set to the string 'No Data 1.
Which two BotML with Apache FreeMarker examples implement this requirement?
- A. Option E
- B. Option D
- C. Option A
- D. Option C
- E. Option B
Answer: A,E
NEW QUESTION 61
Which variable type is automatically set with values from the chat client,such as locate and timezoneoffset?
- A. System variables
- B. Profile variables
- C. Variables that are defined in the context section in the dialog flow
- D. System.config variables
- E. User variables
Answer: D
NEW QUESTION 62
Which statement about digital assistants is FALSE?
- A. A digital assistant ensures that a user completes a conversation in one skill before allowing that user to trigger the intent of a different skill
- B. A connection to a back-end service is through a custom component that is used by a skill, rather than one that is used by a digital assistant.
- C. A digital assistant can communicate with customers through different messaging platforms.
- D. A digital assistant can be used to manage a set of skills, including skills that you create yourself and skills that you have added from the Skill
Answer: A
NEW QUESTION 63
Which three options are true for this dialog flow code?
- A. The code is poorly programmed because the accountType variable will be set twice.
- B. If System.SetVariable sets accountType to a value, the System.List component does not display a list of options.
- C. If no accountType value is set in the startBalances state, the Dialog Engine moves to the next state, askBalancesAccountType, which lists options for different account types.
- D. The system.List component always displays a list of options, regardless of the value of accountType.
- E. Usage of empty transitions is a bad practice because it can lead to unexpected results.
Answer: B,C,D
NEW QUESTION 64
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