[Aug 14, 2024] Ultimate Salesforce-Maps-Professional Guide to Prepare Free Latest Salesforce Practice Tests Dumps
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NEW QUESTION # 14
A Salesforce Maps implementation partner is meeting with a prospect who is looking to analyze their Salesforce data through geographical visualization, identify where their highest value prospects are, identify where their top-selling products are being sold, and design territories that promote fair distributions of work while eliminating gaps in coverage. Which three Salesforce Maps products or features should be included as the implementation partner scopes the project for the prospect?
- A. Prospect Pipeline Inspection
- B. Territory Planning
- C. Maps Core
- D. Maps Advanced
- E. Marker Layer Builder
Answer: B,C,E
Explanation:
Explanation
The three Salesforce Maps products or features that should be included as the implementation partner scopes the project for the prospect are Maps Core, Territory Planning, and Marker Layer Builder. Maps Core allows users to analyze their Salesforce data through geographical visualization and identify where their highest value prospects are. Territory Planning allows users to design territories that promote fair distributions of work while eliminating gaps in coverage. Marker Layer Builder allows users to create custom data layers and identify where their top-selling products are being sold. These products and features are explained in the Salesforce Maps Products document.
NEW QUESTION # 15
What are the three reasons why a user would plot a Live Layer in Maps?
- A. To measure the distance driven for a Live Asset during a specific period of time
- B. To dispatch the nearest driver to a service call
- C. To enable Live Location for a driver
- D. To see any occurrences of speeding events for a given Live Asset
- E. To validate a driver's location in the event of an emergency
Answer: B,D,E
Explanation:
A user can plot a Live Layer in Maps for three main purposes. One is to dispatch the nearest driver to a service call, which can help optimize routing and scheduling. Another is to validate a driver's location in the event of an emergency, which can help ensure safety and security. A third is to see any occurrences of speeding events for a given Live Asset, which can help monitor performance and compliance. These purposes are explained in the Create Live Layers document.
NEW QUESTION # 16
What does an Admin need to set up in order to ensure visits generated from a Maps Advanced Visit Plan are not planned on consecutive days?
- A. Minimum Days
- B. Buffer Time
- C. Maximum Days
- D. Visit Duration
Answer: A
Explanation:
Explanation
An admin can set up a minimum number of days between visits for a dataset in the Visit Plan configuration.
This will ensure that visits generated from a Maps Advanced Visit Plan are not planned on consecutive days for the same customer. This is explained in the Specify Visit and Optimization Parameters section of the Salesforce Help Docs.
NEW QUESTION # 17
What two steps must an admin take to configure Live Stop Associations?
- A. Create a Marker Layer that includes all records users will visit.
- B. Create a Data Layer that includes all records users will visit.
- C. Create a Live Layer that includes all Users that will be utilizing Live Mobile Tracking
- D. Create a Shape Layer for each record that specifies the radius for associating a Stop event.
Answer: A,D
Explanation:
Explanation
According to the Salesforce Help article on Configuring Stop Associations for Live Daily Summary Configurations in Salesforce Maps3, two steps that an admin must take to configure Live Stop Associations are: create a Marker Layer that includes all records users will visit, and create a Shape Layer for each record that specifies the radius for associating a Stop event3. The Marker Layer will help identify the records that are relevant for Stop Associations, and the Shape Layer will help define the distance around each Stop Event that will be used to determine which records will associate with the Stop Event3.
NEW QUESTION # 18
After create a new alignment in Territory Planning, the Salesforce admin wants to bulk update Territory owners via CSV. After attempting the import, the admin is receiving an error indicating "Could not locate assigned owner". What does this mean?
- A. The area specified in the file does not match an existing area in the alignment.
- B. The area being imported does not currently have an owner assigned to it.
- C. The unit specified in the file does not match a unit in the alignment.
- D. The user specified in the file does not match an existing Salesforce User
Answer: D
Explanation:
Explanation
According to the Salesforce Help document 1, this error means that the user specified in the file does not match an existing Salesforce User. The admin needs to make sure that the user name or ID in the file is correct and that the user has access to Territory Planning.
NEW QUESTION # 19
What are three things that can be published from Territory Planning to Enterprise Territory Management?
- A. Manually Assigned Accounts
- B. Lead Assignment Rules
- C. Territories
- D. Geographic Territory Rules
- E. Manually Assigned Opportunities
Answer: A,C,D
Explanation:
According to the Salesforce Help article on Publish to Enterprise Territory Management in Salesforce Maps Territory Planning2, three things that can be published from Territory Planning to Enterprise Territory Management are: manually assigned accounts, territories, and geographic territory rules. Manually assigned accounts are accounts that are locked to a specific territory in Territory Planning and will not be affected by optimization or rule changes2. Territories are the hierarchical units that define sales and service coverage areas3. Geographic territory rules are rules that assign accounts to territories based on their address fields4.
NEW QUESTION # 20
Which two ways can an administrator assign users to a Maps Advanced Visit Plan?
- A. Assign individual Users
- B. Assign by Profile
- C. Assign by Role
- D. Assign by Public Group
Answer: A,B
Explanation:
An administrator can assign users to a Maps Advanced Visit Plan by either selecting user profiles or individual users from the Users tab in the Visit Plan configuration. This is explained in the Assign Users to Your Visit Plan section of the Salesforce Help Docs.
NEW QUESTION # 21
The team at Alpine Energy uses Maps Advanced and is planning to do a targeted sales calls in the field for a new product launch. They want to try to maintain standard cadences with their customers, but their priority is to visit certain subsets of customers at least one time in conjunction with their marketing campaign. What should they do?
- A. Update frequencies for the targeted stores and use the existing visit plan.
- B. Manually plan the targeted stores and let Maps Advanced fill in the rest of the calendar
- C. Leverage Promotional Windows to prioritize visits to the subset of the targeted customers.
- D. Create a new visit plan with adjusted frequencies for the targeted sales calls.
Answer: C
Explanation:
The team at Alpine Energy can leverage Promotional Windows to prioritize visits to the subset of the targeted customers. Promotional Windows are a feature in Maps Advanced that allow users to create temporary changes in visit frequencies for specific customers or datasets. This way, they can maintain their standard cadences with their customers, but also focus on the new product launch for a certain period of time.
NEW QUESTION # 22
A client is using Enterprise Territory Management. What type of report should a Consultant recommend and what field should they use for unit assignment when creating a data set?
- A. Accounts with Territories report and use the Territory Label for unit assignment
- B. Accounts and Territory Users report and use the User Id for unit assignment
- C. Accounts report and use the Owner Id field for unit assignment
- D. Accounts and Territories report and use the Territory Id for unit assignment
Answer: D
Explanation:
Explanation
According to the Trailhead module 3, this is the correct type of report and field for creating a data set that integrates with Enterprise Territory Management. An Accounts and Territories report can show the accounts that are assigned to territories, and the Territory Id field can be used to assign units to areas based on their territory membership.
NEW QUESTION # 23
Users would like to display closely-related markers colored according to their density. What render mode would provide this functionality?
- A. Heatmap
- B. Scatter
- C. Cluster
- D. Markers
Answer: A
Explanation:
Explanation
heatmap is a render mode that can display closely-related markers colored according to their density. A heatmap is a graphical representation of data where the individual values contained in a matrix are represented as colors. A heatmap can show the intensity of data points in an area, such as the number of customers or sales volume.
NEW QUESTION # 24
Which feature supports the use of Custom Drive Profiles?
- A. Favorite Location
- B. Routes
- C. Schedule
- D. Marker Layer
Answer: B
Explanation:
Explanation
Routes is the feature that supports the use of Custom Drive Profiles. Custom Drive Profiles are used to create routes that are optimized for trucks and other vehicles that might not be able to travel the same roads as passenger cars3. A route can be optimized based on the specific characteristics of a truck and its cargo, such as height, weight, length, and hazardous materials3. To use this feature, the user needs to create a Salesforce Maps Drive Profiles tab and a custom object for Maps Drive Profile3. Then, the user can create a new Drive Profile with the details of the vehicle and select it when creating a route in Salesforce Maps3. The characteristics of the vehicle's Drive Profile will be used to create a route that is compliant with published permanent road restrictions3. Favorite Location, Schedule, and Marker Layer are not features that support the use of Custom Drive Profiles.
NEW QUESTION # 25
When using the Maps application in mobile, the Take Me There option always launches Google Maps to navigate to selected locations. How would the user switch the default GPS application to Waze?
- A. This can be changed in the Maps permission group configuration.
- B. The setting must be changed in the base object configuration of Maps.
- C. This must be changed in the settings of the mobile device.
- D. The Advanced Settings in the mobile application contains a setting to change this behavior.
Answer: D
Explanation:
According to the Salesforce Maps documentation1, users can change their preferred navigation app for the Take Me There feature in the mobile application. The Take Me There feature allows users to get turn-by-turn directions from their current location to a selected marker, stop, or appointment on the map. By default, the Take Me There feature uses the native navigation app of the mobile device, such as Google Maps for Android or Apple Maps for iOS. However, users can choose a different navigation app, such as Waze, from the Advanced Settings menu in the mobile application. To do so, users can follow these steps1:
Tap the settings cog at the top left corner of the screen to open Salesforce Maps Mobile App Settings.
Select Handle Maps from the settings menu and choose your preferred navigation app.
Available options for the Handle Maps setting include:
Always Ask: Salesforce Maps Mobile will prompt you to select an app every time you tap Take Me There Use Google Maps: Salesforce Maps Mobile will open Google Maps every time you tap Take Me There Use Apple Maps: Salesforce Maps Mobile will open Apple Maps every time you tap Take Me There Use Waze: Salesforce Maps Mobile will open Waze every time you tap Take Me There Reference:
1: Use Take Me There in Maps Mobile | Salesforce Help1
NEW QUESTION # 26
A Sales Rep had to skip a few visits that were created by the Maps Advanced Visit Plan due to an urgent customer request. How would the Sales Rep reoptimize only their future routes to ensure the skipped visits are replanned?
- A. Use the Plan My Visits button from the Maps Advanced Route Calendar
- B. Ask their Admin to regenerate routes for the Visit Plan
- C. Add the skipped visits to a future day from the Maps Schedule
- D. Create Salesforce Events for the skipped visits
Answer: A
Explanation:
According to the Salesforce Help article on Plan My Visits1, this feature allows users to reoptimize their future routes based on their current schedule and visit plan settings. This way, users can ensure that any skipped or rescheduled visits are replanned according to their preferences and priorities1.
NEW QUESTION # 27
Sales Management has requested the ability to compare the actual distance traveled to the distance submitted by each Sales Rep for reimbursement. Which Maps Live Tracking object should the Admin include in a Salesforce Report to see the total distance traveled each day by a Sales Rep?
- A. Maps Live Asset Daily Summary Event
- B. Maps Live Asset Daily Summary
- C. Maps Live Event
- D. Maps Route
Answer: B
Explanation:
Maps Live Asset Daily Summary is the object that the Admin should include in a Salesforce Report to see the total distance traveled each day by a Sales Rep. Maps Live Asset Daily Summary is a custom object that stores information about the daily activities of a Maps Live Asset, such as a vehicle or a mobile device3. One of the fields in this object is Total Distance Traveled, which captures the total distance traveled by the asset in miles or kilometers4. By creating a report based on this object, the Admin can compare the actual distance traveled to the distance submitted by each Sales Rep for reimbursement. Maps Live Asset Daily Summary Event, Maps Live Event, and Maps Route are not the correct objects for this purpose.
NEW QUESTION # 28
What are two example use cases for using the Analyze and Compare tool in Territory Planning?"
- A. To show a Sales Manager the difference between their previous areas and their new areas
- B. To create a new Alignment
- C. To add additional attributes to the Data Set
- D. To communicate to Sales Leaders the high level differences between different planning scenarios
Answer: A,D
Explanation:
Explanation
The Analyze and Compare tool in Territory Planning is used to compare different alignments or scenarios and see how they differ in terms of key metrics, such as revenue, number of accounts, or workload1. This can help communicate to Sales Leaders or Sales Managers the impact of different planning scenarios on their territories and areas. The Analyze and Compare tool is not used to create a new alignment, as this requires using the Optimize tool1. The Analyze and Compare tool is also not used to add additional attributes to the Data Set, as this requires using the Data Set Configuration tool1.
NEW QUESTION # 29
Universal Containers is looking to implement Salesforce Maps Advanced and Consumer Goods Cloud. How should Universal Containers design their process (in order) for Maps Adv solutions?
- A. Create Visit Plan, Optimize to create Visits, Users view Visits in Salesforce Maps or Retail Execution app
- B. Create Visit Plan, Assign users to Visit Plans, Run Optimization to create Visits, Users view Visits in Salesforce Maps or Retail Execution app
- C. Create Visits, Optimize to create Visit Plans, Run Optimization, Users access Visits in Salesforce Maps
- D. Create Visit Plan and Visits, Optimize Visits, Assign to users to view in Salesforce Maps
Answer: B
Explanation:
According to the Salesforce Help article on Creating Visit Plans5, this is the correct order of steps for designing a process for Maps Advanced solutions. A visit plan contains the input for reps' routes, such as datasets, calendar object, planning period, and optimization parameters5. After creating a visit plan, an admin can assign users or user profiles to it, so that they can generate routes based on the visit plan criteria5. Then, an admin can run optimization to create visits, which are individual stops on a route. Optimization takes into account various factors such as travel time, working hours, visit windows, and priorities5. Finally, users can view their visits in Salesforce Maps or Retail Execution app, and execute them according to their schedule6.
NEW QUESTION # 30
A sales team is deciding whether to plan client visits using Routes or Schedules. Which two factors would cause them to use Schedule?
- A. When importing events directly from their Outlook or Google calendar.
- B. When Routes and Schedule are interchangable
- C. When meetings have a start and end time.
- D. When they want to plan around other events currently on their Salesforce calendar
- E. When they want to schedule meetings up to a month at a time.
Answer: C,D
NEW QUESTION # 31
How can an Admin enable Sales Reps to log a task on an account within the Map view from their mobile device?
- A. Update assigned Button Set to include "New Task"
- B. Enable "Task Creation" in appropriate Permission Group
- C. Enable "Task Creation" in Advanced Marker Settings
- D. Update Activity Settings to enable "Task Permissions"
Answer: A
Explanation:
According to the Salesforce Help document 1, to enable task creation on mobile devices, the admin needs to update the assigned button set to include the "New Task" button. This will allow the sales reps to log a task on an account within the map view from their mobile device.
NEW QUESTION # 32
What does an Admin need to set up in order to ensure visits generated from a Maps Advanced Visit Plan are not planned on consecutive days?
- A. Minimum Days
- B. Buffer Time
- C. Maximum Days
- D. Visit Duration
Answer: A
Explanation:
An admin can set up a minimum number of days between visits for a dataset in the Visit Plan configuration. This will ensure that visits generated from a Maps Advanced Visit Plan are not planned on consecutive days for the same customer. This is explained in the Specify Visit and Optimization Parameters section of the Salesforce Help Docs.
NEW QUESTION # 33
When deploying a Salesforce Maps solution, what are three considerations an admin should take?
- A. Train users after they go into the production org
- B. Make sure permission sets for users and profiles are maintained and migrated
- C. Execute user acceptance testing in the production org once the deployment is completed
- D. Get provisions of all the appropriate licenses
- E. Train users before they go into the production org
Answer: B,D,E
Explanation:
When deploying a Salesforce Maps solution, there are three considerations an admin should take:
A) Train users before they go into the production org. This is a best practice for any Salesforce implementation project, as it helps to prepare the users for the new features and functionalities, and ensure a smooth adoption and transition. Training can include hands-on exercises, demos, videos, guides, and quizzes to test the users' knowledge and skills1.
C) Make sure permission sets for users and profiles are maintained and migrated. This is important to ensure that the users have the appropriate access and visibility to the Salesforce Maps features and data, such as layers, routes, schedules, territories, and live tracking. Permission sets can be created and assigned to users or profiles based on their roles and responsibilities2. Permission sets can also be migrated from one org to another using change sets or other deployment tools3.
D) Get provisions of all the appropriate licenses. This is essential to enable the users to use Salesforce Maps in their org. There are different types of licenses for Salesforce Maps, such as Maps User License, Maps Live User License, Maps Mobile User License, and Maps Territory Planning User License. Each license grants access to different features and functionalities of Salesforce Maps4. The admin should request the appropriate number and type of licenses from Salesforce before deploying the solution.
Reference:
1: Train Your Users | Salesforce Trailhead Module5
2: Assign Permissions for Salesforce Maps | Salesforce Help
3: Deploy Permission Sets | Salesforce Help
4: Salesforce Maps Licenses | Salesforce Help
NEW QUESTION # 34
Sales managers want to ensure a logical routing structure for door to door sales and cover all houses on one street before moving to the next. How can this be achieved?
- A. Use Maps Advanced and create logical visit plans
- B. Use Core Maps and create routes
- C. Use Live Tracking and create routes
- D. Create Territories on street level with Territory planning
Answer: A
Explanation:
The sales managers should use Maps Advanced and create logical visit plans to ensure a logical routing structure for door to door sales and cover all houses on one street before moving to the next. Maps Advanced allows users to create visit plans based on various criteria, such as frequency, priority, location, and availability. Users can also use logical visit plans, which are a type of visit plan that assigns visits based on proximity and order. This can help users visit all the houses on one street before moving to the next, and reduce travel time and distance. This is explained in the Create a Logical Visit Plan document.
NEW QUESTION # 35
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