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Avaya 3001 Exam Syllabus Topics:

Avaya IP Office Configuration and Maintenance Sample Questions:

1. A customer would like all incoming calls originating from the 719 area code routed to the Region719 hunt group. Which two steps are needed to program an Incoming Call Route (ICR) to meet this requirement? (Choose two.)

A) Edit the default ICR destination to Rogion719 hunt group.
B) Enter 719 in the Incoming CLI field.
C) Add an Incoming Call Route for Any Voice with the destination of the Region719 hunt group.
D) Enter 719 in the Incoming Number field.
E) Select the Receptionist hunt group as the fallback Extension.

2. Which two email clients are supported for IP Office IMAP services? (Choose two.)

A) MS Outlook
B) Lotus Notes
C) Microsoft Office Communicator
D) Lotus Messages

3. Which application can be used in conjunction with one-X@ Portal to provide full softphone and call handling capability for users?

A) IP Office Phone Manager Pro
B) IP Office Voice Portal
C) IP office Video Softphone
D) IP Office Softconsole

4. A customer wants to implement a converged solution with the IP Office and VoiceMail Pro. The customer wants to be able to receive Voice Mail messages in Outlook, have the ability to save the .wav files, and receive voice mail notifications when a message in left. The customer does not want to install any software in the organization's client PCs.
Which application would satisfy the customer's requirement?

A) Outcalling
B) Voicemail Pro with IMS
C) Message Manager
D) Voicemail Pro with UMS
E) Unified Messaging

5. A customer wants to set up two IP500v2 Office control units at different sites. They want to automatically exchange Information about users and extensions, allowing remote users to be called without any additional configuration on the local IP Office.
Which H.323 supplementary service signaling method do you implement?

A) H.450
B) IP Office SCN
C) QSIG-B
D) QSIG-A

Solutions: