Prepare with Apple : SVC-19A日本語 exam braindumps as your best preparation materials

Last Updated: Nov 04, 2026

No. of Questions: 70 Questions & Answers with Testing Engine

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Apple SVC-19A日本語 Practice Q&A's

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Owning the SVC-19A日本語 certification tells employers you hold professional ability in the IT industry. Building it requires practice, and BraindumpQuiz supplies 70 verified Apple Service Fundamentals Exam (SVC-19A日本語版) practice questions for exactly that.

Apple SVC-19A日本語 Exam Overview:

Certification Vendor:Apple
Exam Name:Apple Service Fundamentals Exam
Exam Number:SVC-19A
Passing Score:80% (56 out of 70)
Real Exam Qty:70
Exam Format:Drag and drop (varies by provider listings), Multiple response, Multiple choice
Available Languages:English
Exam Duration:120 minutes
Related Certifications:Apple Certified iOS Technician (ACiT 2019)
Apple Certified Mac Technician (ACMT 2019)
Exam Registration:Apple Certification via Pearson VUE
Sample Questions: DOWNLOAD DEMO
Exam Way:Online proctored (Pearson VUE OnVUE) or authorized test center
Pre Condition:Required prerequisite exam for Apple Certified Mac Technician (ACMT 2019) and Apple Certified iOS Technician (ACiT 2019)
Official Syllabus URL:https://www.pearsonvue.com/us/en/apple.html

Apple SVC-19A日本語 Exam Syllabus Topics:

SectionWeightObjectives
Topic 1: Troubleshooting8%
Topic 2: Product Knowledge15%
Topic 3: Customer Experience23%
Topic 4: Safety12%
Topic 5: ESD Precautions12%

Questions and Answers About Apple Service Fundamentals Exam (SVC-19A日本語版)

The package includes 70 practice questions for the SVC-19A日本語 exam, all with verified answers. The same content is available in three formats, so you can switch freely.

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Required prerequisite exam for Apple Certified Mac Technician (ACMT 2019) and Apple Certified iOS Technician (ACiT 2019)

  • Customer Experience (23%)
  • Troubleshooting (8%)
  • Safety (12%)

Plan your hours according to each topic's weight.

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Apple Service Fundamentals Exam (SVC-19A日本語版) Sample Questions:

Question #1

お客様はお客様の問題を特定する過程にあり、環境的または教育的な原因を除外しています。
問題はデバイスにあると思われます。
問題がデバイスソフトウェアにある場合、考えられる原因は次のうちどれですか? (3つ選択してください。)

  • A. ユーザーがインストールした部品
  • B. スリープ/スリープ解除ボタン
  • C. ビデオボードの不良
  • D. サードパーティソフトウェア
  • E. オペレーティングシステム
  • F. 画像やドキュメントなどのユーザーがインストールしたデータ
  • G. 破損したディスプレイ
Reveal Solution  Discussion  0

Correct Answer: D,E,F  🗳️

Question #2

以下の情報を参照して、右側の質問に答えてください。
レイチェルは3年前のMacBook Proの修理を始めています。
デバイスを開いた後、彼女はバッテリーを使用してトップケースアセンブリを視覚的に検査するのに時間がかかります。
修理時間と費用について顧客と合意した後、レイチェルはトップケースアセンブリのバッテリーへの交換を開始します。修理中にバッテリーセルが活発に膨張し始めた場合、レイチェルはどのように対応する必要がありますか?

  • A. 15分間部屋を出ます。
  • B. 直ちにバッテリーの上に砂を注ぎます。
  • C. 消火器を見つけて近くに置いてください。
  • D. バッテリーを監視しながら、慎重に修理を続けます。
Reveal Solution  Discussion  0

Correct Answer: B  🗳️

Question #3

Lewは、macOSでApple IDが正しく機能していることを確信していません。 LewがmacOSで正しいApple IDを使用していることを確認できるようにする方法は次のうちどれですか?

  • A. システム環境設定でApple IDペインを開きます。
  • B. AppleメニューをクリックしてApple IDを選択し、LewのApple IDがリストされていることを確認します。
  • C. システム環境設定を開き、iCloudをクリックして、アカウントがサインインしていることを確認します。
  • D. My Apple IDページ(appleid.apple.com)にアクセスして、アカウントがサインインしていることを確認します。
Reveal Solution  Discussion  0

Correct Answer: C  🗳️

Question #4

ステートメントを対応するカスタマーエクスペリエンススキルにドラッグします。
修正するには、置換するステートメントの上に使用するステートメントをドラッグします。

Reveal Solution  Discussion  0

Correct Answer:


説明

Question #5

顧客の発言を単純に繰り返すことなく、顧客の懸念を要約したものは次のうちどれですか?

  • A. listening
  • B. evaluating
  • C. reflecting
  • D. parroting
Reveal Solution  Discussion  0

Correct Answer: C  🗳️

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