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Salesforce Certified Slack Consultant Sample Questions:
1. When providing your client with an executive summary of their selected grid design, which three key pieces of information should you include?
A) Grid design benefits and considerations
B) Workspace(s) and access level
C) User analytics and KPIs
D) Training recommendations
E) Channel recommendations
F) Admin processes
2. Your client is launching Enterprise Grid and has a requirement to allow some members to log in to Slack using their username and password.
What settings should you recommend to make sure the members are able to log in?
A) In the org settings dashboard, under SSO settings, manually add members to be excluded from using SSO.
B) In the workspace admin dashboard, under SSO settings, upload a csv list of the members to be excluded from using SSO.
C) In the workspace settings dashboard, under SSO settings, manually add members to be excluded from using SSO.
D) In the org settings dashboard, under SSO settings, upload a csv list of the members to be excluded from using SSO.
3. Which discovery question will best help you understand your client's security concerns and guidelines?
A) Are there groups within the organization that need more restrictive permissions or access than a typical employee?
B) Which internal teams collaborate most frequently in your current organization?
C) What user support model does your organization use today to answer IT and Slack-related questions?
D) Is there frequent external collaboration between your organization and external parties such as customers and vendors today?
4. What is the Slack best practice for managing client engagement and collaboration in projects?
A) Encourage use of email because the client may be new to Slack.
B) Create a Slack Connect channel that connects all team members for project collaboration.
C) Add clients to your Slack instance as guests to work together in one channel.
D) Only add project team members to the Slack Connect channel when they request to be added.
5. You are designing a learning plan for your client. You are trying to determine the best way to provide enablement for their twenty Workspace Admins who are spread evenly across North America, China and Australia. The statement of work (SOW) only specifies one Admin Essentials training.
What recommendation can you make to provide admin training materials within the scope of the project?
A) Suggest all Workspace Admins direct their questions to 24/7 support.
B) Create a tailored series of videos geared towards Workspace Admins.
C) Offload Admin Essentials training to the client's IT team.
D) Revise the SOW to include Admin Essentials sessions for each time zone.
Solutions:
| Question # 1 Answer: A,B,E | Question # 2 Answer: D | Question # 3 Answer: A | Question # 4 Answer: B | Question # 5 Answer: B |
By Boyd
