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WGU Organizational-Behavior Exam Overview:
| Certification Vendor: | WGU (Western Governors University) |
|---|---|
| Exam Name: | Organizational Behavior |
| Exam Number: | GTO1 (Task), C715 (Course) |
| Real Exam Qty: | Performance Assessment (PA) + Objective Assessment (OA) |
| Exam Duration: | Competency-based (self-paced, typically 4-12 weeks per course) |
| Exam Price: | Included in term tuition (approximately $3,800-$4,000 per 6-month term) |
| Certificate Validity Period: | N/A - Degree program, not a professional certification |
| Passing Score: | Competent / Proficient (Pass/Fail Competency Model) |
| Available Languages: | English |
| Exam Format: | Objective Assessment (multiple-choice), Performance Assessment (written paper) |
| Related Certifications: | BS Management BS Human Resource Management MBA BS Business Administration |
| Sample Questions: | WGU Organizational-Behavior Sample Questions |
| Exam Way: | Online proctored (Objective Assessment) + Performance Assessment submission (written) |
| Pre Condition: | None (open enrollment for most business programs); may require foundational business courses in some programs |
| Official Syllabus URL: | https://cm.wgu.edu/t5/Knowledge-Bas |
WGU Organizational-Behavior Exam Syllabus Topics:
| Section | Objectives |
|---|---|
| Topic 1: Leadership Theories | - Contingency theories - Behavioral approaches - Contemporary leadership perspectives - Trait approaches to leadership - Transformational vs transactional leadership |
| Topic 2: Organizational Structure and Culture | - Organizational structure types - Organizational change and development - Organizational design principles - Organizational communication - Organizational culture dimensions |
| Topic 3: Group Behavior and Dynamics | - Group structure and roles - Team building and teamwork - Power and political behavior - Group development stages - Conflict and negotiation |
| Topic 4: Individual Behavior and Personality | - Personality traits and theories - Attitudes and job satisfaction - Motivation theories (Maslow, Herzberg, Vroom) - Perception and attribution - Individual decision-making |
WGU Organizational Behavior (GTO1, C715) Sample Questions:
Employee A noticed that Employee B was late for work, and A's perception of why B was late will determine what action A takes in this situation. Considering attribution theory, which factors will determine A's perception regarding whether B's behavior was internally or externally caused?
- A. Distinctiveness, consensus, and consistency
- B. Creativity, relationships, and expertise
- C. Situation, attributes, and alternatives
- D. Problem, criteria, and alternatives
Correct Answer: A 🗳️
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A project team was formed to complete a specific project. At the end of the first 6 months, the team was unable to deliver the results. The main cause was several team members spending significant time mistakenly working on the same tasks. Which role of a team lead is most useful in the given case?
- A. Motivator
- B. Coordinator
- C. Controller
- D. Planner
Correct Answer: B 🗳️
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Although team performance has been fairly good, members feel that more could be done to improve their effectiveness. They feel that some team members could be more collaborative. Which type of reward system could be used effectively in this situation?
- A. A system that emphasizes group rewards based on aggressive competitiveness
- B. A system that emphasizes rewards for individual contributions as well as for selfless contributions
- C. A system that emphasizes individual rewards for aggressive competitiveness
- D. A system that emphasizes group rewards for maximizing productivity
Correct Answer: B 🗳️
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What is a characteristic employed by transactional leaders?
- A. Promises rewards for good performance
- B. Provides vision and sense of mission
- C. Promotes intelligence and rationality
- D. Instills pride and gains trust
Correct Answer: A 🗳️
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An employee is motivated by economic success, well-being, world peace, and autonomy and self-reliance in the workplace. Which of the employee's motives is an instrumental value?
- A. World peace
- B. Prosperity
- C. Economic
- D. Autonomy and self-reliance
Correct Answer: D 🗳️
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By Alexia
