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Exam MO-400: Microsoft Outlook (Outlook and Outlook 2019)

The exam covers the ability to enhance professional correspondence, create calendars, and schedule appointments. Application examples include coordinating building resources, sending messages for marketing campaigns, planning staff meetings, and assigning meeting action items. Candidates are expected to demonstrate the correct application of the principal features of Outlook and complete tasks independently.

Part of the requirements for: Microsoft Office Specialist: Outlook Associate (Outlook and Outlook 2019)

Download exam skills outline

Microsoft MO-400 Exam Overview:

Certification Vendor:Microsoft
Exam Name:Microsoft Outlook (Outlook and Outlook 2019)
Exam Number:MO-400
Real Exam Qty:35-60
Exam Price:100 USD
Exam Format:Performance-based tasks, Scenario-based questions, Live application environment
Available Languages:English, Dutch, Spanish, German, Chinese (Simplified), Chinese (Traditional), French, Korean, Arabic (Saudi Arabia), Japanese, Russian
Passing Score:700 / 1000
Certificate Validity Period:Valid for lifetime
Exam Duration:50-60
Recommended Training:Microsoft Official Learning Path
MOS Study Guide for Outlook MO-400
Exam Registration:Certiport Registration
Microsoft Official Exam Page
Exam Way:Online proctored or onsite at authorized Certiport / Pearson VUE test centers
Pre Condition:No formal prerequisites required; basic working knowledge of Outlook recommended
Official Syllabus URL:https://learn.microsoft.com/en-us/credentials/certifications/exams/mo-400/

To be able to pass the Microsoft MO-400 test with flying colours, you need to learn the topics that are covered in it. All in all, the content includes the following areas:

  • Managing Messages: This topic is huge and covers about 30-35%. Therefore, a potential candidate needs to be able to perform certain tasks and procedures. The key tasks here include your ability to create, organize, and manage messages as well as insert the message content.
  • Managing Tasks & Contacts: In this domain, your skills in creating contact records and groups will be evaluated. It is required that a learner also know how to manage them and create tasks. The subject area covers only 15-20% of the entire content.
  • Managing Schedules: This is another big part of the test, which will cover 30-35% of all the questions. It is all about the creation of calendars, events, meetings, and appointments. You should also be able to manage and organize them if you want to succeed.
  • Managing Outlook Processes & Settings: This section covers about 15-20% of the whole exam content. To clear the questions from this domain, you need to learn about the customization of Outlook settings and configuration of mail settings. Besides that, you have to be able to print information and save it as well as perform various search operations.

Microsoft MO-400 Exam Syllabus Topics:

SectionWeightObjectives
Topic 1: Manage schedules30-35%- Modify and organize calendar items
- Create appointments, events, and meetings
- Respond to meeting requests
- Create and manage calendars
Topic 2: Manage contacts and tasks15-20%- Share contacts and task folders
- Assign and track tasks
- Create and manage contacts and contact groups
- Create and modify tasks
Topic 3: Manage Outlook settings and processes15-20%- Perform advanced search operations
- Customize the Outlook user interface
- Configure mail and account settings
- Print and save Outlook items
Topic 4: Manage messages30-35%- Insert and format message content
- Create and format email messages
- Respond to and forward messages
- Organize, categorize, and archive messages

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