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Microsoft MB-210 Exam Overview:
| Certification Vendor: | Microsoft |
|---|---|
| Exam Name: | Microsoft Dynamics 365 Sales Functional Consultant |
| Exam Number: | MB-210 |
| Exam Price: | $165 USD (varies by country) |
| Passing Score: | 700 (out of 1000) |
| Available Languages: | Japanese, Korean, French, English, German, Spanish, Chinese (Simplified) |
| Real Exam Qty: | 40-60 |
| Exam Format: | Multiple choice, Case study, Multiple response, Drag and drop, Best answer |
| Exam Duration: | 120 minutes |
| Certificate Validity Period: | 1 year (renewable annually via Microsoft Learn assessment) |
| Related Certifications: | Microsoft Dynamics 365 Customer Engagement Apps Microsoft Power Platform Fundamentals |
| Recommended Training: | Microsoft Learn MB-210 Learning Path |
| Exam Registration: | Microsoft Certification Dashboard Pearson VUE Registration |
| Sample Questions: | Microsoft MB-210 Sample Questions |
| Exam Way: | Online proctored exam via Pearson VUE or in-person testing centers |
| Pre Condition: | No mandatory prerequisites. Recommended: basic understanding of Microsoft Dynamics 365 and CRM concepts. |
| Official Syllabus URL: | https://learn.microsoft.com/en-us/credentials/certifications/dynamics-365-sales-functional-consultant-associate/ |
Skills measured
- Configure additional tools and services (20-25%)
- Perform configuration (25-30%)
- Manage core sales tables (45-50%)
Overview of Covered Skills
When it comes to domains that MB-210 assesses you on, among them, you’ll encounter the subsequent areas:
- Manage sales entities
The prime emphasis of the last portion is on sales entities management. Adding quotes to opportunities, converting quotes to orders, managing orders, competitor management, and configuring product lifecycle are some of the other notions explained within such a scope.
- Manage core sales entities
The second objective focuses on core sales entities. Topics like creating and managing leads, converting activities to leads, performing lead qualification, configuring status reasons, and scanning business cards are detailed in this part.
- Perform configuration
The first topic talks about configuration very comprehensively. The configuration of sales settings, territories, auto number options, and sales collateral are well explained here.
Reference: https://www.microsoft.com/en-us/learning/exam-mb-210.aspx
Microsoft MB-210 Exam Syllabus Topics:
| Section | Objectives |
|---|---|
| Configure Dynamics 365 Sales | - Manage core configuration
|
| Manage Customer Relationships | - Activity management
|
| Manage Leads and Opportunities | - Lead management
|
| Sales Insights and Reporting | - Forecasting
|
By Claire
