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Genesys GE0-707 Exam Overview:
| Certification Vendor: | Genesys |
|---|---|
| Exam Name: | System Consultant, Genesys SIP Server (GCP7-CSIP) |
| Exam Number: | GE0-707 |
| Exam Duration: | 120 minutes |
| Real Exam Qty: | 100 |
| Exam Price: | $150 USD |
| Exam Format: | Multiple Choice, Matching, Multiple Select, True/False |
| Available Languages: | English |
| Related Certifications: | Genesys Certified Professional 7 (GCP7) GCP7 System Consultant (Voice Enterprise Edition) Genesys SIP Server Administration |
| Recommended Training: | Genesys Training Courses |
| Exam Registration: | Genesys Certification Portal Authorized exam delivery platform (e.g., Webassessor) |
| Exam Way: | Computer-based exam (online or authorized test center) |
| Pre Condition: | Recommended prior experience with Genesys GCP7 or equivalent voice/contact center certification knowledge; familiarity with SIP-based VoIP systems is expected. |
| Official Syllabus URL: | https://www.genesys.com |
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Topics of Genesys GE0-707: System Consultant, Genesys SIP Server (GCP7-CSIP) Exam
The Interaction Center Certified Engineer(GCP7-CSIP) certification includes the following Genesys GEO-707 exam dumps:
- Using Interactive Update Client
- Reporting Tables
- Dial Plan
- Status Messages, Account Codes, and Wrap-up Codes
- Interactive Update Provider Overview
- Introduction to ACD Tools
- Log Retrieval Assistant
- Configuring Client Button and Queue Columns
- Understanding Lines and Groups
- Using Response Management Libraries
- Managed IP Phone Configuration and Templates
- Managing Licenses
- Configuring Stations
- Configure Interaction Media Server
- Interaction Center Platform Overview
- Introduction to PureConnect Application Suite
- Configuring ACD
- IC Licensing Overview
- New License Generation
- Configure Regionalization
- Installing IC and Interaction Media Server
- Workgroups ACD Skills
- Overview of Interaction Center Business Manager
- Interaction Center Architecture
- Basics of Interaction Supervisor
- Post Installation Configuration
- Directory Server
- Codecs
- Identify key configuration elements at the Default User, Role, Workgroup, and User level
- Site Information
- Managed IP Phone Network Provisioning
- Security and Compliance Enhancements
- SIP Station Configuration
- License Management and Allocation
- DNS Server
- Overview of Client Templates
- Identify the components of the Interaction Administrator interface
- DHCP
- IC Survey File
- Database Server
- Configure SIP addresses
- SIP Line Configuration
- Understand the configuration options available for ACD/Skills-Based routing
- Running Setup Assistant
- Basics of Interaction Reporter
- Configure Line Groups
- Licensing Users and Stations
Genesys GE0-707 Exam Syllabus Topics:
| Section | Objectives |
|---|---|
| Security and Performance | - Security mechanisms
|
| System Configuration and Administration | - Monitoring and troubleshooting
|
| SIP Server Architecture and Components | - Genesys SIP Server core architecture
|
| Call Routing and Protocol Handling | - Dial plan and routing rules
|
| SIP Trunking and External Integration | - Enterprise system integration
|
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