We're so confident of our products that we provide no hassle product exchange.
SAP C_FSM_2601 Exam Overview:
| Certification Vendor: | SAP |
|---|---|
| Exam Name: | SAP Certified - SAP Field Service Management |
| Exam Number: | C_FSM_2601 |
| Real Exam Qty: | 68 |
| Exam Price: | $200 USD |
| Passing Score: | 60% |
| Available Languages: | English |
| Exam Format: | Scenario-based, Multiple Choice |
| Exam Duration: | 120 minutes |
| Certificate Validity Period: | Valid indefinitely; requires annual stay-certified assessment |
| Recommended Training: | C4H520 SAP Field Service Management SAP Learning Journey: SAP Field Service Management |
| Exam Registration: | SAP Certification Hub Pearson VUE |
| Sample Questions: | SAP C_FSM_2601 Sample Questions |
| Exam Way: | Online proctored or onsite at Pearson VUE test centers |
| Pre Condition: | No formal prerequisites; recommended knowledge of field service processes and SAP FSM fundamentals |
| Official Syllabus URL: | https://learning.sap.com/certification/sap-certified-application-associate-sap-field-service-management |
SAP C_FSM_2601 Exam Syllabus Topics:
| Section | Weight | Objectives |
|---|---|---|
| Planning and Dispatching | 11% - 20% | - Create, assign, and manage service calls and resources - Features of planning and dispatching module |
| Master Data Management | <10% | - Create, maintain, and integrate master data - Components and data model of MDM |
| Customer Self-Service | <8% | - Service request creation and execution - Self-service portal and process flow |
| Architecture and Administration | 11% - 20% | - Company settings, permissions, and business rules configuration - Architectural components of SAP FSM |
| Integrations | <8% | - End-to-end integration scenarios - Integration with SAP and third-party systems |
| Smartforms | 8% - 12% | - Features and use cases of Smartforms - Create and manage Smartform templates |
| Analytics and Reports | <10% | - Generate and interpret reports for decision-making - Access and use reporting tools |
| Mobile SAP Field Service Management Application | 11% - 20% | - Accept, execute, and close service calls - Features and capabilities of mobile app |
| Crowd Workforce | <8% | - Manage crowd workforce assignments - Concept and benefits of Crowd Service |
SAP Certified - SAP Field Service Management Sample Questions:
Question 1
Which statements are true with regards to the difference between online and offline reports?
There are three correct answers.
A. Online reports are generated in the FSM cloud and returned to the client (mobile or web).
B. Offline reports are generated by the mobile device without needing a data connection to the FSM cloud.
C. All data required for an online report is read from the FSM cloud.
D. The data required for an offline report can be read from either the FSM Cloud or from the FSM mobile app.
Question 2
How does SAP facilitate the cloud transition according to the RISE with SAP transformation journey?
Choose the correct answer.
A. Through a structured customer service protocol
B. Offering continuous user training
C. By considering unique business requirements
D. Providing financial incentives
E. By offering marketing insights
Question 3
Which of the following are examples of when business rules can be used?
There are three correct answers.
A. Attaching smartforms to activities
B. Assigning a workflow to an activity
C. Customizing screen configurations
D. Sending notifications
Question 4
How can smartform instances be created?
There are three correct answers.
A. Manually by a technician on a mobile app
B. By the customer in the FSM Self Service application
C. Manually by a dispatcher on the Field Service Management web UI
D. Automatically by a business rule
Question 5
What is the main difference between SAP Service and Asset Manager versus SAP Field Service Management?
Choose the correct answer.
A. SAP Field Service Management covers planning, whereas SAP Service and Asset Manager covers execution.
B. SAP Service and Asset Manager covers planning and dispatching as well as mobile execution, whereas SAP Field Service Management covers only mobile execution.
C. SAP Field Service Management covers planning and dispatching as well as mobile execution, whereas SAP Service and Asset Manager covers only mobile execution.
Solutions:
| Question 1 Answer: A,B,C | Question 2 Answer: C | Question 3 Answer: A,B,D | Question 4 Answer: A,C,D | Question 5 Answer: C |
By Marlon
