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SAP C-C4C30-1711 Exam Overview:
| Certification Vendor: | SAP |
|---|---|
| Exam Name: | SAP Certified Development Associate – SAP Hybris Cloud for Customer 1711 |
| Exam Number: | C-C4C30-1711 |
| Related Certifications: | SAP Certified Application Associate – SAP Hybris Cloud for Customer |
| Available Languages: | English |
| Real Exam Qty: | 80 |
| Exam Format: | Multiple Choice, Multiple Response |
| Exam Duration: | 180 minutes |
| Passing Score: | 65% |
| Exam Price: | ~USD 550 (varies by country/region) |
| Certificate Validity Period: | 2 years |
| Recommended Training: | SAP Learning Journey – Cloud for Customer |
| Exam Registration: | SAP Certification Portal |
| Sample Questions: | SAP C-C4C30-1711 Sample Questions |
| Exam Way: | Online proctored exam or authorized test center |
| Pre Condition: | No mandatory prerequisites; recommended familiarity with SAP Hybris Cloud for Customer (C4C) development concepts and SAP CRM basics |
| Official Syllabus URL: | https://training.sap.com/certification/ |
SAP C-C4C30-1711 Exam Syllabus Topics:
| Section | Objectives |
|---|---|
| Topic 1: SAP Cloud for Customer Overview | - Core capabilities of SAP Hybris Cloud for Customer - Product architecture and deployment options |
| Topic 2: User Interface and Extensibility | - UI adaptation and personalization - SDK-based extensibility concepts |
| Topic 3: Business Processes | - Sales process configuration and execution - Service process management |
| Topic 4: Data Model and Business Objects | - Business objects structure and relationships - Data management and replication concepts |
| Topic 5: Security and Authorization | - User roles and access control |
| Topic 6: Integration and OData Services | - OData service consumption and configuration - Integration with SAP ERP and external systems |
| Topic 7: Reporting and Analytics | - Standard reporting tools and dashboards |
SAP Certified Development Associate – SAP Hybris Cloud for Customer 1711 Sample Questions:
Which of the following tasks can you perform using the fine-tuning activity for service processing? There are
2 correct answers to this question.
- A. Assign tickets to the last processor
- B. Manage business tasks for employee support
- C. Create or delete custom channels
- D. Disable the profanity check for outbound responds
Correct Answer: B,D 🗳️
On which of the following dimensions can you define a sales target plan? There are 2 correct answers to this question.
- A. Product Category
- B. Service Category
- C. Sales Unit
- D. Account Hierarchy
Correct Answer: A,C 🗳️
Which of the following elements can you use to set up routing rules for service tickets? There are 2 correct answers to this question.
- A. Escalation status
- B. Warranty
- C. Escalated date
- D. Channel type
Correct Answer: A,D 🗳️
Which dropdown lists in the Product facet can you use to add products to a sales order? There are 3 correct answers to this question.
- A. Quotes
- B. Past order
- C. Promotions
- D. Opportunities
- E. Product list
Correct Answer: B,C,E 🗳️
Which of the following steps are required while setting up a custom report that you want to make available for end user? There are 2 correct answers to this question.
- A. Assign the report to a business role.
- B. Assign the report to a Workcenter view.
- C. Choose a data source.
- D. Create a key figure.
Correct Answer: A,B 🗳️
By Joshua
