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BlackBerry 10 Support Specialist Sample Questions:
1. The standard battery that comes with the BlackBerry 10 (BB10) handheld can be charged through which one of the following types of cables?
A) Mini USB
B) Micro HDMI
C) Micro USB
D) AC Power Adapter
2. A BlackBerry User is not able to view corporate email or calendar items in the BlackBerry Hub. Which password will need to be entered to gain access to these items?
A) Work Space Password
B) BlackBerry ID Password
C) Corporate Password
D) BlackBerry Device Password
3. When a BlackBerry 10 (BB10) device is connected to a computer, the internal storage devices such as the inserted micro SD card are not mounted and mapped to drive letters. What is the most likely cause and how can it be corrected?
A) The BlackBerry Mapped Network Device driver is not loaded, the BlackBerry Device Manager requires this driver to map the internal BB10 storage devices to drive letters. Install the required driver from Windows Update and try again.
B) The BlackBerry Device Manager is not installed on the host computer and the BB10 will not have the capability to mount the internal storage devices as drive letters. Install the BlackBerry Device Driver and retry the connection.
C) The host computer has used the drive letters reserved for BlackBerry mapped drives. These drives will need to be moved to allow the BlackBerry drive letters to be assigned to the BB10.
D) The Wi-Fi radio has been turned off, and this prevents the BB10 from accepting the mapped drive request from the BlackBerry Device Manager. Turn on the Wi-Fi radio and retry the connection.
4. Which of the following is needed to be able to add any new accounts from settings options on a BlackBerry 10 (BB10) device?
A) Wi-Fi should be turned on with access to the host server for which the account is to be added
B) Server needs to only have Activesync enabled
C) Battery should be more than 20%
D) NFC radio should be on
5. What is the difference between activating a Microsoft Exchange ActiveSync account and a Work Account?
A) Using the "Work Account" option adds an email account that is only active while in the office.
B) Work Account is only used with extra security such as S/MIME and PGP.
C) Work Account connects to the Microsoft Exchange through MAPI.
D) Work Account is for use with device provisioning through BlackBerry Mobile Fusion products in order to separate the personal and work accounts on a user' s device.
Solutions:
| Question # 1 Answer: C | Question # 2 Answer: A | Question # 3 Answer: B | Question # 4 Answer: A | Question # 5 Answer: D |
By King
