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BlackBerry 10 Support Specialist Sample Questions:

1. Where can saved VPN Profiles be located on the BlackBerry Smartphone?

A) Options, Security. VPN
B) Options. Wi-Fi. VPN
C) Settings. VPN
D) Settings. Network Settings. VPN

2. Which service in Windows Server 2008 is used to handle certificate enrollment requests on behalf of the BlackBerry Device Service (BDS)?

A) Certificate Enrollment Handling Service (CEHS)
B) Windows Certificate Service (WCS)
C) Network Device Enrollment Service (NDES)
D) Microsoft Certificate Authority Service (MCAS)

3. A BlackBerry 10 (BB10) user is able to browse internal and external sites but is unable to hit a File Share on the home network. Which of the following actions will most likely resolve this issue?

A) Add home Wi-Fi in the Network connections
B) Add the corporate VPN profile
C) Re-configure the Email profile
D) Turn on the BlackBerry Device cellular radio

4. Where would a new user look to swap the SIM on a BlackBerry Device?

A) Bottom of device
B) Beneath the battery cover
C) SD card
D) Side ports

5. What is BlackBerry Protect used for?

A) To encrypt the device data remotely
B) To backup PIM information and manage devices
C) To backup/restore and issue remote admin commands
D) To manage the user's device and provide additional message service

Solutions: