We're so confident of our products that we provide no hassle product exchange.
Apple OS X v10.8 Troubleshooting Sample Questions:
1. Which of the following is the indication that a Mac is loading system software?
A) Boot chime
B) Blank screen
C) Gray screen
D) Gray Apple logo with a spinning gear
2. You are troubleshooting an application which bounces in the dock for a few seconds, then stops without launching or displaying an error message. What built-in utility is best for displaying application and system messages that are not shown to a user?
A) Terminal
B) Logger
C) Console
D) System Information
3. How can a user delete a file named "junk document" from all previous Time Machine backups?
A) Select the Delete all Backups of "junk document" from the Action menu in the Time Machine Finder window.
B) Open Time Machine preferences and remove the file "junk document" from the backup list.
C) Delete "junk document" in the Time Machine Finder window for the most recent backup.
D) Select the Delete all Backups of "junk document" from the File menu in any standard Finder window.
4. Richard purchased a new Thunderbolt drive. When he connects the drive to his iMac, the disk does not mount in Finder. What built-in tool should he use to troubleshoot the issue?
A) Disk Utility
B) Thunderbolt Setup Utility
C) Console
D) Directory Utility
5. A customer who has installed OS X Mountain Lion on his Mac would like to set up a Firmware Password. Where can he find the Firmware Password Utility?
A) In the Security & Privacy Systems Preference pane.
B) In the Applications folder on their startup disk.
C) In the Utilities folder on their startup disk.
D) In the Utilities menu when booted to OS X Recovery.
Solutions:
| Question # 1 Answer: D | Question # 2 Answer: C | Question # 3 Answer: A | Question # 4 Answer: A | Question # 5 Answer: D |
By Prudence
