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Avaya 3302 Exam Overview:
| Certification Vendor: | Avaya |
|---|---|
| Exam Name: | Avaya Contact Center Control Manager Implementation and Maintenance Exam |
| Exam Number: | 3302 |
| Available Languages: | English |
| Recommended Training: | Avaya Learning and Certification Portal |
| Exam Registration: | Avaya Education Services |
| Sample Questions: | Avaya 3302 Sample Questions |
| Official Syllabus URL: | https://www.avaya.com |
Avaya 3302 Exam Syllabus Topics:
| Section | Objectives |
|---|---|
| Topic 1: Administration and Configuration | - User and role management
|
| Topic 2: Maintenance and Troubleshooting | - System monitoring and diagnostics
|
| Topic 3: Installation and Deployment | - System installation procedures
|
| Topic 4: Security and Compliance | - Security configuration
|
| Topic 5: Solution Architecture and Components | - Avaya Contact Center Control Manager architecture overview
|
Avaya Contact Center Control Manager Implementation and Maintenance Sample Questions:
You have Installed Avaya Contact Center Control Manager (ACCCM) and you need to synchronize with the Communication Manager (CM) for the first time.
Which statement is true regarding the Synchronizer?
- A. Only the initial synchronization will be done from the Synchronizer windows application.
- B. The Synchronizer can only be used as a sync service that synchronizes information on a daily basis.
- C. The synchronizer can be used for initial data migration only.
- D. Only the initial synchronization will be done through the Web interface.
Correct Answer: B 🗳️
When integrating Avaya Contact Center Control Manager (ACCCM) with Avaya Quality Monitoring, it is necessary to create a login ID for the Quality Monitoring Database.
Which database role membership must be selected when creating the user?
- A. witness_user_role
- B. db_owner
- C. db_securityadmin
- D. db_datawriter
Correct Answer: B 🗳️
A customer is installing a new Avaya Contact Center Control Manager (ACCCM) server on a Windows 2008 server and has logged in with a Domain Account. During installation the customer receives the message in the exhibit. Which file is being written that is causing this error?
- A. C:\accminstaller.log
- B. C:\install.log
- C. C:\windows\temp\accminstaller.log
- D. C:\temp\accminstaller.log
Correct Answer: A 🗳️
You are performing a new install of Avaya Contact Center Control Manager (ACCCM).
What are the basic prerequisites for the server operating system?
- A. 32 bit Windows 2008 R2 server with 2 GB of memory
- B. 64 Bit Windows 2008 R2 server with 4 GB of memory
- C. either 32 or 64 Bit Windows R2 2008 server with 2 GB of memory
- D. 32 BitLinux server with2GB of memory
- E. 32Bit Windows XP with 2 GB of memory
Correct Answer: B 🗳️
A customer plans to integrate Avaya Contact Center Control Manager (ACCCM) in a virtual environment. Which two virtual Nation platforms are supported by ACCCM? (Choose two.)
- A. VMwareESXI3.x, vSphere
- B. CoWare, Xen
- C. Virtual Server 2008, vSphere
- D. FSXI 3x, Virtual Server 2005 R2
- E. Xen, Hyper-V
Correct Answer: A,C 🗳️
By Nathaniel
