Avaya Contact Center Control Manager Implementation and Maintenance Sample Questions:
1. You have Installed Avaya Contact Center Control Manager (ACCCM) and you need to synchronize with the Communication Manager (CM) for the first time.
Which statement is true regarding the Synchronizer?
A) Only the initial synchronization will be done from the Synchronizer windows application.
B) The Synchronizer can only be used as a sync service that synchronizes information on a daily basis.
C) The synchronizer can be used for initial data migration only.
D) Only the initial synchronization will be done through the Web interface.
2. When integrating Avaya Contact Center Control Manager (ACCCM) with Avaya Quality Monitoring, it is necessary to create a login ID for the Quality Monitoring Database.
Which database role membership must be selected when creating the user?
A) witness_user_role
B) db_owner
C) db_securityadmin
D) db_datawriter
3. A customer is installing a new Avaya Contact Center Control Manager (ACCCM) server on a Windows 2008 server and has logged in with a Domain Account. During installation the customer receives the message in the exhibit. Which file is being written that is causing this error?
A) C:\accminstaller.log
B) C:\install.log
C) C:\windows\temp\accminstaller.log
D) C:\temp\accminstaller.log
4. You are performing a new install of Avaya Contact Center Control Manager (ACCCM).
What are the basic prerequisites for the server operating system?
A) 32 bit Windows 2008 R2 server with 2 GB of memory
B) 64 Bit Windows 2008 R2 server with 4 GB of memory
C) either 32 or 64 Bit Windows R2 2008 server with 2 GB of memory
D) 32 BitLinux server with2GB of memory
E) 32Bit Windows XP with 2 GB of memory
5. A customer plans to integrate Avaya Contact Center Control Manager (ACCCM) in a virtual environment. Which two virtual Nation platforms are supported by ACCCM? (Choose two.)
A) VMwareESXI3.x, vSphere
B) CoWare, Xen
C) Virtual Server 2008, vSphere
D) FSXI 3x, Virtual Server 2005 R2
E) Xen, Hyper-V
Solutions:
| Question # 1 Answer: B | Question # 2 Answer: B | Question # 3 Answer: A | Question # 4 Answer: B | Question # 5 Answer: A,C |
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By Kerwin

