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Avaya 3171T Exam Overview:
| Certification Vendor: | Avaya |
| Exam Name: | APDS Avaya Enterprise Team Engagement Solutions Online Test |
| Exam Number: | 3171T |
| Exam Format: | Multiple Choice, Drag and Drop |
| Related Certifications: | Avaya Professional Sales Specialist Avaya Professional Implementation Specialist |
| Real Exam Qty: | 60 |
| Certificate Validity Period: | 2 years |
| Exam Duration: | 90–105 |
| Passing Score: | 69%–70% |
| Exam Price: | $350 USD |
| Available Languages: | English |
| Recommended Training: | Avaya Official Training Courses |
| Exam Registration: | Pearson VUE Avaya Certification Portal |
| Sample Questions: | Avaya 3171T Sample Questions |
| Exam Way: | Online proctored or in-person at authorized test centers |
| Pre Condition: | No mandatory prerequisites; recommended experience with Avaya UC and contact center solutions |
| Official Syllabus URL: | https://www.avaya.com/en/support/training-certification/ |
Avaya 3171T Exam Syllabus Topics:
| Section | Weight | Objectives |
|---|---|---|
| Topic 1: Deployment and Management | 25% | - Security, compliance, and troubleshooting - Solution design and sizing - Virtualization and survivability - Administration, maintenance, and licensing |
| Topic 2: Avaya Team Engagement Solutions Overview | 20% | - Introduction to Avaya Team Engagement Solutions - Benefits and business value - Avaya portfolio and product offerings |
| Topic 3: Solution Selling and Customer Engagement | 10% | - Value proposition and ROI analysis - Solution recommendation and positioning - Customer requirement analysis |
| Topic 4: Contact Center Solutions | 20% | - Reporting, analytics, and workforce optimization - Routing, queuing, and call handling - Avaya Aura Contact Center overview |
| Topic 5: Unified Communications and Collaboration (UC&C) | 25% | - Integration with third-party applications - Collaboration tools and endpoints - Avaya Equinox and Aura solutions - UC&C architecture and components |
Avaya APDS Avaya Enterprise Team Engagement Solutions Online Test Sample Questions:
1. A customer is concerned about outages for the new voicemail, since there were occasions when their previous voicemail system was unavailable. There are two PBX switches in their network with users evenly split between the two. they are interested in the features of Avaya Aura Messaging (AAM) From a design perspective, which AAM topology would provide them with the most resiliency?
A) Two application servers at each location in a cluster at both locations with a centralized storage server
B) A single PBX connection from each location to an application server with a centralized storage server
C) An application server at each location with connection back to a centralized cluster of storage server.
D) Two application servers in a cluster at a centralized location with a centralized storage server
2. With the Avaya Aura (R8 version 2 Suite License offering Power license, which messaging entitlement is included?
A) Communication Manager Messaging, but no Avaya Aura Messaging
B) Messaging is not included with the Power license
C) Communication Manager Messaging, but no Avaya Aura Messaging
D) Avaya Aura Messaging Enhanced (Mainstream), and OfficeLinks Mainstream
E) Communication Manager Messaging, and Avaya Aura Messaging Enhanced (Mainstream) Messaging, but no OfficeLinks Messaging
3. For an existing customer with existing Elite 6000 MCUs, what are two reasons they would want to add an Avaya Equinox Media Server? (Choose two)
A) To add Gatekeeper functionality
B) To add WebRTC Gateway functionality
C) To add Streaming and Recording functionality
D) To add B2BUa functionality
E) To add Web Collaboration functionality
4. Although the Avaya Aura Media Server adoption of Communications Manager (AAMS-CM) provides many of the resource capabilities of the G-series Media Gateways (Mg), it is not a direct replacement. therefore, with Avaya Aura and Communications Manager (CM) 8.0, both AAMS-CM and MGs are sold as media resource options. AAMS-CM can support more channels per instance than a g series a gateway.
For which requirement should AAMS-CM be deployed instead of a MG?
A) T.38 fax
B) Multiple instances supporting one Cm
C) Third-party digital station support
D) G722 codec used for ad hoc conferencing
5. Which two factors distinguish Avaya in the market? (choose two)
A) People-centric innovation
B) Distributed deployment and management
C) Separation of core, applications and devices
D) Open / Multi-vendor
E) Closed single vendor approach
Solutions:
| Question # 1 Answer: A | Question # 2 Answer: E | Question # 3 Answer: B,E | Question # 4 Answer: D | Question # 5 Answer: A,D |
By Alfred
