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Avaya 3000-3 Exam Overview:
| Certification Vendor: | Avaya |
|---|---|
| Exam Name: | Avaya Small and Medium Enterprise (SME) Communications Solutions Exam |
| Exam Number: | 3000.3 / 3000-3 |
| Available Languages: | English |
| Related Certifications: | Avaya SME Communications Solutions Avaya IP Office Implementation |
| Exam Format: | Multiple Choice, Scenario-based |
| Real Exam Qty: | 59 |
| Certificate Validity Period: | Retired since June 23, 2012 |
| Exam Price: | $125 USD |
| Exam Duration: | 90 minutes |
| Passing Score: | 70% |
| Recommended Training: | Avaya IP Office Implementation Training |
| Exam Registration: | Pearson VUE Avaya Learning |
| Sample Questions: | Avaya 3000-3 Sample Questions |
| Exam Way: | Previously delivered via Pearson VUE testing centers; exam retired June 23, 2012 |
| Pre Condition: | No mandatory prerequisites; recommended experience with Avaya IP Office and SME communication systems |
| Official Syllabus URL: | https://www.avaya-learning.com/ |
Avaya 3000-3 Exam Syllabus Topics:
| Section | Weight | Objectives |
|---|---|---|
| Solution Design & Architecture | 20% | - IP Office platform selection and sizing - Small Community Network (SCN) design - Site topology, scalability, and capacity planning |
| Infrastructure Data Gathering | 15% | - Data network assessment and integration needs - Existing PBX, dial plan, and telecom infrastructure - Customer productivity and business requirements |
| Implementation & Configuration | 25% | - Licensing and feature activation - System setup, user and extension configuration - Call routing, ARS, trunk configuration |
| IP Office Hardware & Components | 15% | - Interface cards and endpoint support - Control units and expansion modules - Power options and hardware compatibility |
| Telephony & Messaging Applications | 15% | - Meet-me conferencing and CCR reporting - VoiceMail Pro and auto attendant - One-X Portal and user applications |
| Maintenance & Troubleshooting | 10% | - Fault diagnosis and monitoring - Performance verification - Common issue resolution |
Avaya Small and Medium Enterprise (SME) Communications Solutions Sample Questions:
Question #1
Which two email client are supported for IP Office IMAP services? (Choose two.)
- A. MS Outlook
- B. Lotus Notes
- C. Microsoft office Communicator
- D. Lotus Messages
Correct Answer: A,B 🗳️
Question #2
Which IP office application can be installed on the same server as CCR?
- A. IP Office Administration Suite
- B. IP Office Voicemail Pro up to 20 voicemail ports
- C. one-X Portal
- D. IP Office Voicemail Pro up to 16 voicemail ports
Correct Answer: D 🗳️
Question #3
A client wishes to have a backup VoiceMail Pro Server for redundancy in case the primary VoiceMail Pro Server is unavailable on the network. Which two items are needed?
(Choose two.)
- A. Backup Server IP Address configured on IP Office
- B. License for the secondary VoiceMail Pro Server
- C. Primary Server IP Address configured on the secondary server
- D. Secondary VoiceMail Pr Server installed on the network
Correct Answer: A,D 🗳️
Question #4
Secure Digital (SD) card commands can be invoked from which two sources? (Choose two.)
- A. Avaya telephones
- B. one-X Portal for IP Office
- C. one-X Portal
- D. IP Office Manager
- E. VoiceMail Pro Clint
Correct Answer: A,D 🗳️
Question #5
The Customer Call Reporter (CCR)server IP address is 192.168.42.100.
After installing CCR and creating a Supervisor, what is the correct link for a CCR Agent to login?
- A. http://192.168.42.100/CCRWebClint
- B. http://192.168.42.100:8080/inyama/inyama.html
- C. http://localhost/CCRWebAgent
- D. http://192.168.42.100:8888
- E. https://localhost/CCRWebAgent
Correct Answer: A 🗳️
By Hale
