Last Updated: Aug 20, 2026
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| Section | Objectives |
|---|---|
| Topic 1: Organizational Structure and Culture | - Organizational change and development - Organizational culture dimensions - Organizational communication - Organizational structure types - Organizational design principles |
| Topic 2: Individual Behavior and Personality | - Individual decision-making - Personality traits and theories - Perception and attribution - Attitudes and job satisfaction - Motivation theories (Maslow, Herzberg, Vroom) |
| Topic 3: Leadership Theories | - Contemporary leadership perspectives - Transformational vs transactional leadership - Trait approaches to leadership - Contingency theories - Behavioral approaches |
| Topic 4: Group Behavior and Dynamics | - Power and political behavior - Conflict and negotiation - Group structure and roles - Group development stages - Team building and teamwork |
1. What is an aspect of cross-functional teams that makes them difficult to manage?
A) Team leaders cannot ensure that team members are located in the same work unit.
B) Cross-functionality fluctuates too frequently.
C) Cross-functional leaders prevent team members from making their own decisions.
D) It takes time to build trust and teamwork among people with different experiences and perspectives.
2. An employee is motivated by economic success, well-being, world peace, and autonomy and self-reliance in the workplace. Which of the employee's motives is an instrumental value?
A) World peace
B) Prosperity
C) Economic
D) Autonomy and self-reliance
3. What are two of the three forces that play a particularly important role in sustaining an organization's culture?
A) Actions of top management and employee education level
B) Actions of top management and socialization process
C) Personal background of key employees and selection process
D) Personal background of key employees and socialization process
4. Although team performance has been fairly good, members feel that more could be done to improve their effectiveness. They feel that some team members could be more collaborative. Which type of reward system could be used effectively in this situation?
A) A system that emphasizes group rewards based on aggressive competitiveness
B) A system that emphasizes rewards for individual contributions as well as for selfless contributions
C) A system that emphasizes individual rewards for aggressive competitiveness
D) A system that emphasizes group rewards for maximizing productivity
5. When is organizational culture a liability?
A) When core values are shared by different departments within the organization.
B) When the culture includes shared values on organizational goals.
C) When the organizational culture reduces ambiguity for employees.
D) When a strong organizational culture limits diversity within the organization.
Solutions:
| Question # 1 Answer: D | Question # 2 Answer: D | Question # 3 Answer: B | Question # 4 Answer: B | Question # 5 Answer: D |
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