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Salesforce Certified Agentforce Specialist Sample Questions:

1. An Agentforce is considering using a Field Generation prompt template type. What should the Agentforce Specialist check before creating the Field Generation prompt to ensure it is possible for the field to be enabled for generative AI?

A) That the field chosen must be a rich text field with 255 characters or more.
B) That the Lightning page layout where the field will reside has been upgraded to Dynamic Forms
C) That the org is set to API version 59 or higher

2. Universal Containers wants to automatically populate the Description field on the Account object.

A) Sales Email
B) Flex
C) Field Generation

3. Universal Containers wants to use an Al agent to answer questions about warranties, Warranty information has already been uploaded as unstructured data in Data Cloud. When answering user questions, the results must be filterable by product line and ranked by recent updates. Which approach should the Agentforce Specialist implement?

A) Apply semantic embeddings with default metadata filters to achieve the desired result
B) Build a custom retriever in Einstein Studio with product line filters and regency ranking.
C) Use the default retriever which automatically accounts for regency ranking.

4. Universal Containers needs to restrict access to refund processing actions so only customers with Active account status can initiate refunds. How should an Agentforce Specialist apply the restriction deterministically?

A) Create a context variable for the account status field and apply a conditional filter AccountStatus equals "Active" to refund actions.
B) Create a Flex Prompt Template that has instructions to check for account status.
C) Include step-by-step instructions at the topic level and action level explaining the rules and examples.

5. An Agentforce Specialist created a Field Generation prompt template. What should the Agentforce Specialist do to expose the template to the user?

A) Associate the template with the form field on the Lightning page.
B) Call a template using an autolaunched flow.
C) Use a screen flow to associate the Field Generation prompt template.

Solutions: