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Salesforce AP-222 Exam Syllabus Topics:

Salesforce Public Sector Solutions Accredited Professional Sample Questions:

1. A government agency wants to digitize hundreds of PDF forms for its employees. Which Employee Experience for Public Sector feature(s) are most important to address this opportunity?

A) Salesforce Flows, Employee and Public Sector Data Models, and Employee Community
B) Salesforce OmniStudio, Flows, Employee and Public Sector Data Models, and Employee Community
C) Salesforce Flows, APEX, Custom Objects, and VisualForce
D) Salesforce Flows, Customer Community, and Individual Account

2. A county government issues permits that require review by multiple departments. Fire inspection should begin only after zoning approval is completed, while environmental review can occur simultaneously with zoning. Which configuration approach best satisfies this requirement?

A) Create multiple Business Hours records
B) Configure sequential and parallel stages within an Action Plan Template
C) Build separate OmniScripts for every department
D) Use Queue Routing only

3. A Public Sector Organization (PSO) is seeking to improve how they manage its community grants and would like to introduce a new portal to allow Organizations to apply for grants. The PSO would also like to improve its internal processes and use the Grants Management package from Public Sector Solutions. The PSO currently uses Salesforce in a minimal capacity, with their staff using the Salesforce Classic UI. In addition to procuring Grants Management licenses, what other three prerequisites should the Technical Consultant advise the PSO are required?

A) Migrate Users to Lightning Experience
B) Customer Community Licenses
C) Enable Chatter
D) Enable Web-to-Lead
E) Customer Community Plus Licenses

4. Bobahaven has purchased the Licenses, Permits, and inspections modules of Public Sector Solutions and Is eager to transform its constituents' experience by providing authenticated digital permit applications and self-service for constituents. Bobahaven's marketing team has provided the consultant with branding guidelines and asset files. The project sponsor has indicated that while brand standards are important to comply with, the speed to market of this constituent digital experience is a higher priority. Which two Experience Site templates will the consultant select for building and deploying an authenticated digital experience with some custom branding but with an emphasis on an accelerated development timeframe?

A) Select the Licenses and Permits Experience Site template, and customize the theme.
B) Select the Help Center Experience Site template, and customize the theme.
C) Select the BYO (Aura) template and deploy a mix of custom-built Lightning Components with standard components.
D) Select the BYO (Lightning Web Runtime) template and deploy custom-built Lightning Components.

5. Which three work.com managed packages/features can be installed as part of the Employee Experience for Public Sector?

A) Employee Concierge
B) Employee Workspace
C) Workplace Strategy Planner
D) Workplace Command Center
E) HR Service Center

Solutions: