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Oracle Customer Data Management Cloud Service 2021 Implementation Essentials Sample Questions:

1. Which two attributes are used by an Oracle Customer Data Management application to create references between source IDs and Oracle Sales Cloud database IDs? (Choose two.)

A) Cross reference code
B) Source system reference
C) Source system code
D) System Identifier

2. Your client is a major office supply manufacturer and Bigmart is one of its major retail organizations as shown in the following organizational structure:

The client assigned different sales representatives to sell office supplies directly to individual stores based on geographic territories (east, west, central). They want visibility into purchasingactivities (orders, revenue, accounts receivable, aging, and so on) per individual store because they want to use the profitability figures of the different geographic regions.
Occasionally, Bigmart's bills are paid by their parent company, Bigmart Conglomerate. Therefore, for some orders, you must invoice Bigmart Conglomerate directly. The following two approaches are being considered to fulfill the use case by the client.
Approach A:
1. Set up Bigmart Conglomerate as Party.
2. Set up Bigmart HQ andStores as party sites.
3. Set up one account to represent Bigmart.
4. Link party sites to Party and account as appropriate.
Approach B:
1. Set up Bigmart Conglomerate, Bigmart HQ, and each store as individual parties.
2. Set up one account each for Bigmart Conglomerate and individual stores.
3. Create account relationships between Bigmart Conglomerate and the account representing each store.
What will best fit the client's use case?

A) approach A
B) approach B
C) neither approach A nor B
D) approach A and B

3. Your customer has run into an issue while troubleshooting survivorship rules in their Oracle Customer Data Management staging instance which they recently configured. Now they are intending to move toward production, but discovered that the survivorship rules are not working anymore. They checked the Manage survivorship rules and all appears to be in place, but they are not functioning.
As an implementation advisor, which two will you suggest to resolve this issue? (Choose two.)

A) Check whether theCDM_ENABLE_SURVIVORSHIP profile option is set.
B) Check whether the CDM_SURV_ENABLE profile option is set.
C) Check whether the ZCH_Enable_SURVIVORSHIP profile option is set.
D) Check the merge resolution and run request dispatch job status.
E) Check whether survivorship rules are in the active state.

4. You have been asked by the customer who is implementing Oracle Sales Cloud and Oracle Customer Data Management to check the features for managing address information:
* Sales team members should use a list of values while entering states to standardize address information for territories alignment.
* Sales teammembers should be able to select states or other address elements from lists to ensure accuracy during entry, and the application should be capable of filling in missing values.
* Sales team members may sometimes enter only postal code. The application should be capable of retrieving the corresponding city and state values automatically.
Which statement is true about managing address information?

A) Geography validation needs to be set up by using the Manage Geographies task.
B) A separate license is needed for Oracle Address Verification Cloud service.
C) It can be configured but needs Oracle Data as a Service to standardize addresses.
D) The requirements are available by default and do not need any additional configuration.

5. Which profile option is used to activate survivorship rules in Oracle Customer Data Management?

A) CDM_ACTIVATE_SURVIVORSHIP
B) CDM_ENABLE_SURVIVORSHIP
C) ZCH_ENABLE_SURVIVORSHIP
D) ZCH_ACTIVATE_SURVIVORSHIP

Solutions: