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IBM WebSphere Lombardi Edition V7.2, BPM Program Management Sample Questions:

1. After completing the initial process discovery and documentation work, the process definition and user story documentation needs to be reviewed to ensure that appropriate emphasis has been placed on process improvement and on identification and definition of appropriate process metrics. With whom does the program manager and process owner conduct this review?

A) BPM Analyst
B) BPM Architect
C) BPM Developer
D) BPM Administrator

2. Early in process modeling, the process owner explains how a particular part of the process model diagram below should function. Both Task A and B should be accomplished prior to Task C.
Task A and B do not have any specific order in which they must be accomplished. Task C is also completed by a different group than the participant assigned to Task A and B.

Which of the following diagrams implement the scenario according to best practice?

A) Exhibit A
B) Exhibit D
C) Exhibit B
D) Exhibit C

3. The following is an example of a user story: s a hiring manager, I need a web form to enter results of my interview with the candidate. If I decided not to hire the candidate, I need to email the?s a hiring manager, I need a web form to enter results of my interview with the candidate. If I decided not to hire the candidate, I need to email the recruiter so that he/she can call the candidate. If I decided to hire the candidate, I need to open an MS Word template and draft an offer for employment? What feedback should the program manager give on the user story?

A) It is a good user story because it maintains a clear definition of what the hiring manager needs to accomplish and why.
B) It is a poorly written user story because it specifies implementation details.
C) It is a good user story because it leaves out all implementation details as to how the work will actually get done.
D) It is poorly written user story because it documents what the user needs to do.

4. What is the purpose of Performance Data Warehouse?

A) Analyze process performance data
B) Track process performance data
C) View reports
D) Start new process instances

Solutions: