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Choice defines this era of information technology, and BraindumpQuiz is the choice that spares GCP-GCX日本語 candidates the tedium of paper-based prep and the nerves of time-constrained study: 144+ Q&As covering the Genesys Cloud CX Certified Professional - Consolidated Exam (GCP-GCX日本語版) objectives, on every device you own.
| Certification Vendor: | Genesys |
|---|---|
| Exam Name: | Genesys Cloud CX Certified Professional – Consolidated Exam |
| Exam Number: | GCP-GCX |
| Exam Format: | Multiple Choice, Scenario-based |
| Real Exam Qty: | 55 |
| Exam Duration: | 120 minutes |
| Available Languages: | English |
| Exam Price: | $500 USD |
| Passing Score: | 65% |
| Certificate Validity Period: | 2 years |
| Related Certifications: | Genesys Cloud CX Certified Professional |
| Sample Questions: | DOWNLOAD DEMO |
| Exam Way: | Online proctored or at a testing center |
| Pre Condition: | Recommended hands-on experience with Genesys Cloud CX platform |
| Official Syllabus URL: | https://beyond.genesys.com/explore/certification/cloud |
| Section | Weight | Objectives |
|---|---|---|
| Genesys Cloud CX Administration | 40% | - User setup and management - Security and permissions management - Contact center configuration - Governance policies |
| Genesys Cloud CX Development | - API design and implementation - Workflow development - Building custom features and integrations - Custom applications | |
| Genesys Cloud CX Reporting and Analytics | 20% | - Custom report building - Trend identification - Data-driven recommendations - Dashboard interpretation - Performance metrics analysis |
| Implementation | 40% | - Customer service strategy alignment - Workflow setup and best practices - Routing configuration - Integrations with organizational goals |
| Genesys Cloud CX Architecture | - Infrastructure components - System design and integration strategy - Platform deployment models |
AudioCodes 電話に接続するには、どのようなタイプのトランクを設定する必要がありますか?
Correct Answer: A 🗳️
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パフォーマンス ダッシュボードにウィジェットを追加するために使用可能なすべてのオプションを選択します (4 つ選択してください)。
Correct Answer: B,C,D,E 🗳️
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ユーザーまたはインタラクションに追加できる ACD スキルのカテゴリを選択します。(2 つ選択してください。)
Correct Answer: C,D 🗳️
Explanation: Only visible for BraindumpQuiz members. You can sign-up / login (it's free).
ユーザーに内線番号を割り当てるには、まず __________ する必要があります。
Correct Answer: D 🗳️
Explanation: Only visible for BraindumpQuiz members. You can sign-up / login (it's free).
Genesys Cloud CX ACD は、利用可能な最も適切なエージェントにインタラクションを割り当てます。
利用可能な最適なエージェントを決定するために使用される属性は次のどれですか? (3 つ選択してください。)
Correct Answer: A,C,E 🗳️
Explanation: Only visible for BraindumpQuiz members. You can sign-up / login (it's free).
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