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Last Updated: Oct 09, 2026

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ServiceNow CIS-SAM Exam Overview:

Certification Vendor:ServiceNow
Exam Name:Certified Implementation Specialist - Software Asset Management Professional Exam
Exam Number:CIS-SAM
Available Languages:English
Exam Format:Multiple Select (Multiple Answers), Multiple Choice (Single Answer)
Related Certifications:CIS-DF (Data Foundations)
CIS-HAM
CIS-ITSM
Exam Price:$250 USD
Exam Duration:90 minutes
Certificate Validity Period:3 years
Passing Score:Approx. 70% (variable cut score)
Real Exam Qty:60
Recommended Training:SAM Professional Fundamentals On-Demand
Implementer Software Asset Management (SAM) Professional
Exam Registration:Pearson VUE Scheduling
ServiceNow University Registration
Sample Questions: DOWNLOAD DEMO
Exam Way:Online proctored via Pearson VUE OnVUE or onsite at authorized test centers
Pre Condition:Must hold CIS-DF (Certified Implementation Specialist - Data Foundations) certification; recommended 3-6 months of implementation experience
Official Syllabus URL:https://learning.servicenow.com/lxp/en/credentials/certified-implementation-specialist-software-asset-management?id=kb_article_view&sysparm_article=KB0011570

ServiceNow CIS-SAM Exam Syllabus Topics:

SectionWeightObjectives
Extending SAM15%- Installation Optimization and Metering
- Software Model Lifecycle and Retirement
- Reporting, Dashboards and Maintenance
Practical Management of Software Compliance30%- Software Reconciliation and Compliance
- License Metrics, Entitlements and Allocations
- Software Products and Models
Operational Integration of Software Processes13%- Service Catalog and Procurement Integration
- Contract and Change Management
- Software Remediation and Reclamation
Software Asset Core Overview & Fundamentals14%- Process Architecture
- Application Overview and Recommended Practices
- Software Asset Management Basics
Data Integrity – Attributes and Sources for the Data28%- Importing Data
- Software Discovery and Normalization
- Content Services and Publisher Packs

ServiceNow Certified Implementation Specialist - Software Asset Management Professional Exam FAQ — Effective Answers

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After any course, practice with the 140 practice questions for the ServiceNow Certified Implementation Specialist - Software Asset Management Professional — every answer expert-verified.

At the first moment after payment, our system sends the downloading link, account, and password to your email box — about a minute; remember to check your email box after payment, and contact our 24-hour service if nothing arrives within 2 hours. If you fail the corresponding CIS-SAM exam within 60 days of purchase, we refund the full amount: send a scanned enrollment slip plus the official Score Report PDF within 2 days of the exam, processed within 7 days. Excluded: exams within 3 days of purchase, candidate names that don't match the payer, and free or expired products. Or exchange for two equal-value products free.

$250 USD per attempt, Approx. 70% (variable cut score) to pass. Retakes cost the full fee — make the attempt count with the 140 practice questions for the CIS-SAM exam at BraindumpQuiz.

Must hold CIS-DF (Certified Implementation Specialist - Data Foundations) certification; recommended 3-6 months of implementation experience Eligibility rules change over time, so verify the current requirements on the official page (official CIS-SAM exam page) before registering.

The ServiceNow Certified Implementation Specialist - Software Asset Management Professional is ServiceNow's certification exam for Certified Implementation Specialist - Software Asset Management, at the Specialist level. The certificate is an indispensable credential in this field. Related credentials include CIS-DF (Data Foundations), CIS-ITSM, CIS-HAM.

Yes — download the free ServiceNow Certified Implementation Specialist - Software Asset Management Professional demo before purchase; the full book torrent is better still. Purchases include 365 days of free updates by email; renew afterward at 50% off.

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The ServiceNow Certified Implementation Specialist - Software Asset Management Professional is delivered Online proctored via Pearson VUE OnVUE or onsite at authorized test centers — pick the arrangement that suits you when booking.

The ServiceNow Certified Implementation Specialist - Software Asset Management Professional blueprint spans 5 domains — including Data Integrity – Attributes and Sources for the Data (28%), Software Asset Core Overview & Fundamentals (14%), Practical Management of Software Compliance (30%). Our experts check the exam database daily to keep pace; the complete outline above lists every subtopic.

90 minutes for 60 questions. Download immediately after payment and put the saved time into timed practice with the BraindumpQuiz engine.

ServiceNow Certified Implementation Specialist - Software Asset Management Professional Sample Questions:

Question #1

Which of the following are NOT features of the Publisher workbench navigation tree? (Choose two.)

  • A. Expand and collapse tree links
  • B. List of all publishers
  • C. Software model compliance icons
  • D. Filter products
  • E. List of all publishers out of compliance
  • F. Compliance toggle switch
Reveal Solution  Discussion  0

Correct Answer: B,E  🗳️

Question #2

A software model can have up to how many catalog items?

  • A. 2
  • B. 6
  • C. 10
  • D. 1
  • E. Unlimited
Reveal Solution  Discussion  0

Correct Answer: D  🗳️

Question #3

Using end-of-life/end-of-support software exposes your organization to security threats. What report can you run to gain visibility to these products?

  • A. Software Model Lifecycle Report
  • B. Software Models with deactivated discovery maps
  • C. Software Product Lifecycle Report
  • D. License Position Report
  • E. License Workbench Report
Reveal Solution  Discussion  0

Correct Answer: D  🗳️

Question #4

When receiving an order, which data point is mandatory?

  • A. Serial Number
  • B. Cost
  • C. Asset Tag
  • D. Assigned To
Reveal Solution  Discussion  0

Correct Answer: C  🗳️

Question #5

Define the three catalogs that support the request and procurement process.

Reveal Solution  Discussion  0

Correct Answer:

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