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Avaya APSS Unified Communications Online Test Sample Questions:

1. You have a customer who is aware of employees relying more on personal communication devices than the desk phones and DID service the customer has invested in. They are interested in supporting a bring your own device (BYOD) strategy that allows employees to use their devices and protect corporate resources and workflow. What are two statements about the Avaya Messaging Service (AMS) that might be of interest to the customer? (Choose two.)

A) A customer deployment requires that a local Avaya Messaging Service Enterprise Server be installed on the customers premise.
B) With AMS the employees can continue to use devices of their choice but still I communicate via their corporate identify and do not have to share their personal mobile numbers with colleagues or external parties
C) The Avaya Messaging Service empowers desktop Direct Inward Dial (DID) numbers with ability to send and receive IP based Instant Messages, traditional voice mail as well as carrier-based SMS.
D) The Avaya Messaging Service empowers desktop Direct Inward Dial (DID) numbers with ability to send and receive IP based Instant Messages as well as carrier-based SMS.

2. One of the important features that Avaya one-X@ Mobile shares with all of the Avaya UC
clients is single number reach. How does this benefit the company and the end user? (Choose two.)

A) The end user's privacy is protected as the business number is published and displayed to callers.
B) The end user's calls are private and secure by using the automatic encryption feature.
C) The Company can easily track and locate the end user.
D) Customers aren't confused or frustrated they need just one number to reach staff.

3. Which two of the following are differentiators of Avaya VDI Communicator? (Choose two.)

A) Survivable mode allows calls to be made and received when the connection to the data center is lost.
B) Media processing is done on virtual machines in the customer's data center.
C) VDI Communicator eliminates the need for a desk phone in the customer's enterprise.
D) VDI Communicator supports an open approach to the Virtual Desktop Infrastructure (VDI) ecosystem.

4. You are talking to Claudine, a CFO (chief financial officer). Claudine's business challenges are to manage the business in this economy, work with limited resources, and tightly control expenses. Which two of the Avaya capabilities will help with these business challenges? (Choose two.)

A) Add new communication features by replacing legacy systems.
B) Enable first call resolution to improve customer service.
C) Integrate legacy systems to take advantage of the current investment.
D) Realize cost savings through centralized management, SIP trunkingand tail-end hop off.

Solutions: