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Salesforce Sales-Con-201 Exam Overview:
| Certification Vendor: | Salesforce |
|---|---|
| Exam Name: | Salesforce Certified Sales Cloud Consultant |
| Exam Number: | Sales-Con-201 |
| Exam Duration: | 105 minutes |
| Real Exam Qty: | 60 |
| Exam Price: | USD 200 |
| Passing Score: | 69% |
| Related Certifications: | Salesforce Certified Service Cloud Consultant Salesforce Certified Platform Administrator Salesforce Certified Education Cloud Consultant |
| Exam Format: | Multiple-select, Multiple-choice |
| Available Languages: | English |
| Sample Questions: | Salesforce Sales-Con-201 Sample Questions |
| Exam Way: | Online proctored or onsite at a testing center |
| Pre Condition: | Salesforce Certified Platform Administrator |
| Official Syllabus URL: | https://trailhead.salesforce.com/en/credentials/salescloudconsultant |
Salesforce Sales-Con-201 Exam Syllabus Topics:
| Section | Weight | Objectives |
|---|---|---|
| Topic 1: Lead Management | 12% | - Lead qualification and conversion - Lead scoring and routing |
| Topic 2: Practical Application of Sales Cloud Expertise | 33% | - Customer success and solution delivery - Scalability and maintainability - Sales Cloud implementation strategies |
| Topic 3: Opportunity Management | 17% | - Forecasting and quota management - Opportunity stages and pipeline management |
| Topic 4: Sales Cloud Configuration | 16% | - Sales Cloud features and customization - Sales processes and workflows |
| Topic 5: Account and Contact Management | 12% | - Contact management best practices - Account hierarchy and relationships |
| Topic 6: Sales Cloud Analytics | 10% | - Reports and dashboards for sales - Sales metrics and KPIs |
Salesforce Certified Sales Cloud Consultant Sample Questions:
Cloud Kicks (CK) operates in multiple countries and wants to track historical exchange rates. The consultant at CK has implemented dated exchange rates by using Advanced Currency Management. How is the converted currency amount calculation on opportunities determined?
- A. The close date only when the opportunity stage is closed
- B. The date the opportunity stage is closed regardless of the close date
- C. The close date regardless of the opportunity stage
Correct Answer: C 🗳️
Universal Containers (UC) does business with a contact associated with a specific account with the contact role of executive. The contact is also on the board of a nonprofit that has requested a charitable donation from UC. UC wants to track the contact on both accounts. What is the most efficient solution that the consultant should implement to meet the requirement?
- A. Create a new Contact record related to the nonprofit account.
- B. Enable the Contact to Multiple Accounts feature.
- C. Create a new lookup field on the Contact record.
Correct Answer: B 🗳️
Cloud Kicks wants sales reps to follow a consistent, guided selling process on the Opportunity object, showing key fields and stage-specific guidance. What should the consultant recommend?
- A. Kanban view
- B. Path
- C. Process Builder
Correct Answer: B 🗳️
The sales director at Cloud Kicks wants to prevent users from viewing each other's Opportunities but wants them to check to see that the Account already exists prior to creating a new Account.
Which organization-wide default should the consultant recommend?
- A. Set Account and Opportunity to Public Read Only.
- B. Set Account to Public Read Only and use & criteria-based sharing rule on Opportunity.
- C. Set Account to Public Read Only and set Opportunity to Private.
Correct Answer: C 🗳️
The marketing team is using a separate platform for managing prospects and wants to hand off qualified prospects to the sales team. How should the consultant meet this requirement?
- A. Recommend an integration with the marketing platform that creates leads in Sales Cloud.
- B. Recommend an integration with the marketing platform to Sales Cloud that generates tasks with lead information.
- C. Create users for the marketing team so they can enter leads directly into Sales Cloud.
Correct Answer: A 🗳️
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